How much does a Product Complaint Senior Manager make in Boston, MA? The average Product Complaint Senior Manager salary in Boston, MA is $185,996 as of September 01, 2024, but the range typically falls between $167,367 and $205,829. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Product Complaint Senior Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Product Complaint Senior Manager Salary $150,407 Boston,MA September 01, 2024
25th Percentile Product Complaint Senior Manager Salary $167,367 Boston,MA September 01, 2024
50th Percentile Product Complaint Senior Manager Salary $185,996 Boston,MA September 01, 2024
75th Percentile Product Complaint Senior Manager Salary $205,829 Boston,MA September 01, 2024
90th Percentile Product Complaint Senior Manager Salary $223,886 Boston,MA September 01, 2024
25% $167,367 10% $150,407 90% $223,886 75% $205,829 $185,996 50%(Median) Didn’t find job title? Click
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Job Description for Product Complaint Senior Manager

Product Complaint Senior Manager oversees the team that handles the intake, triage, investigation, and reporting of product complaints. Reviews investigation findings to ensure the appropriate risk classification is assigned and ensures compliance with regulatory agencies. Being a Product Complaint Senior Manager analyzes data and reviews recommendations and solutions based on the investigation's findings. Performs data analysis on complaint trends to proactively detect signals and provide solutions. Additionally, Product Complaint Senior Manager maintains and monitors systems to ensure that all product complaint investigations received are appropriately investigated and concluded per the organization's complaint handling procedure. Requires a bachelor's degree. Typically reports to a director. The Product Complaint Senior Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Product Complaint Senior Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Product Complaint Senior Manager in Boston, MA
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  • Senior Product MangerElsevier employs 9,200 people worldwide, including over 2,500 technologists. We have supported the work of our research and health par...
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Product Complaint Senior Manager salary varies from city to city. Compared with national average salary of Product Complaint Senior Manager, the highest Product Complaint Senior Manager salary is in San Francisco, CA, where the Product Complaint Senior Manager salary is 25.0% above. The lowest Product Complaint Senior Manager salary is in Miami, FL, where the Product Complaint Senior Manager salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

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Understand the total compensation opportunity for a Product Complaint Senior Manager, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
167367
205829
185996

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
194902
247645
223359
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Product Complaint Senior Manager in Boston, MA. The base salary for Product Complaint Senior Manager ranges from $167,367 to $205,829 with the average base salary of $185,996. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $194,902 to $247,645 with the average total cash compensation of $223,359.
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167367
205829

 

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About Boston, Massachusetts    Boston has an area of 89.63 square miles (232.1 km2)—48.4 square miles (125.4 km2) (54%) of land and 41.2 square miles (106.7 km2) (46%) of water. The....More

Boston, Massachusetts  area prices were up 2.5% from a year ago    View the Cost of Living in Boston, Massachusetts

Product Complaint Senior Manager Salary in popular cities: WorcesterSpringfieldLowell

Skills associated with Product Complaint Senior Manager: Quality Assurance Process, QA Management, Quality Improvement, Claim Process Improvement ...More