As of December 01, 2024, the average annual pay of Returns Manager in Springfield, MA is $63,547. While Salary.com is seeing that the highest pay for Returns Manager in Springfield, MA can go up to $91,299 and the lowest down to $51,040, but most earn between $57,001 and $78,073. Salary.com shows the average base salary (core compensation), as well as the average total cash compensation for the job of Returns Manager in the United States.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $74,855 | $6,238 | $1,440 | $36 |
| Average | $60,927 | $5,077 | $1,172 | $29 |
| 25th Percentile | $54,651 | $4,554 | $1,051 | $26 |
An entry-level Returns Manager with under 1 year experience makes about $60,876. With less than 2 years of experience, a mid-level Returns Manager makes around $61,168. After 2-4 years, the Returns Manager pay rises to about $63,311. Those senior Returns Manager with 5-8 years of experience earn roughly $68,064, and those Returns Manager having 8 years or more experience are expected to earn about $68,712 on average.
| Levels | Salary |
|---|---|
| Entry Level Returns Manager | $60,876 |
| Intermediate Level Returns Manager | $61,168 |
| Senior Level Returns Manager | $63,311 |
| Specialist Level Returns Manager | $68,064 |
| Expert Level Returns Manager | $68,712 |
| Entry Level | 0% |
| Mid Level | 0% |
| Senior Level | 4% |
| Top Level | 12% |
| Experienced | 13% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
Record Keeping: Maintaining financial records and transactions of an organization to track all of the financial statements and auditing systems.
KPI: KPI stands for key performance indicator, a quantifiable measure of performance over time for a specific objective.
| Skill | Salary | Demand |
|---|---|---|
|
Presentation
|
$77,527 |
22%
|
|
Service Delivery
|
$76,256 |
20%
|
|
Returns Processing
|
$76,256 |
20%
|
|
Continuous Improvement
|
$75,621 |
19%
|
|
Customer Contact
|
$71,808 |
13%
|
|
SQL
|
$69,266 |
9%
|
