As of February 01, 2025, the average annual salary for a Software Support Engineer III in Richardson, TX is $105,024. Salary.com reports that pay typically ranges from $93,473 to $119,638, with most professionals earning between $82,956 and $132,943.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $121,213 | $10,101 | $2,331 | $58 |
| Average | $106,407 | $8,867 | $2,046 | $51 |
| 25th Percentile | $94,704 | $7,892 | $1,821 | $46 |
An entry-level Software Support Engineer III with under 1 year experience makes about $98,956. With less than 2 years of experience, a mid-level Software Support Engineer III makes around $99,810. After 2-4 years, the Software Support Engineer III pay rises to about $101,519. Those senior Software Support Engineer III with 5-8 years of experience earn roughly $108,403, and those Software Support Engineer III having 8 years or more experience are expected to earn about $112,292 on average.
| Levels | Salary |
|---|---|
| Entry Level Software Support Engineer III | $98,956 |
| Intermediate Level Software Support Engineer III | $99,810 |
| Senior Level Software Support Engineer III | $101,519 |
| Specialist Level Software Support Engineer III | $108,403 |
| Expert Level Software Support Engineer III | $112,292 |
| Entry Level | 7% |
| Mid Level | 6% |
| Senior Level | 5% |
| Top Level | 2% |
| Experienced | 6% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Analysis: Analysis is the process of considering something carefully or using statistical methods in order to understand it or explain it.
Customer Support: Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. Customer support is considered as one of the main data channels for customer satisfaction research and a way to increase customer retention.
Unix: An operating system that supports multitasking and multi-user functionality to ensure accessibility and system automation.
| Skill | Salary | Demand |
|---|---|---|
|
Scripting Language
|
$113,426 |
8%
|
|
AWS
|
$113,426 |
8%
|
|
Open Source
|
$112,376 |
7%
|
|
Unix
|
$111,325 |
6%
|
|
Kubernetes
|
$110,275 |
5%
|
|
Java
|
$110,275 |
5%
|
