Technical Customer Support Director Salary in Santa Fe, New Mexico
Technical Customer Support Director Salary in Santa Fe, NM
How much does a Technical Customer Support Director make in Santa Fe, NM? The average Technical Customer Support Director salary in Santa Fe, NM is $168,974 as of August 27, 2024, but the range typically falls between $153,925 and $187,043. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Technical Customer Support Director Salary | $140,222 | Santa Fe,NM | August 27, 2024 |
| 25th Percentile Technical Customer Support Director Salary | $153,925 | Santa Fe,NM | August 27, 2024 |
| 50th Percentile Technical Customer Support Director Salary | $168,974 | Santa Fe,NM | August 27, 2024 |
| 75th Percentile Technical Customer Support Director Salary | $187,043 | Santa Fe,NM | August 27, 2024 |
| 90th Percentile Technical Customer Support Director Salary | $203,493 | Santa Fe,NM | August 27, 2024 |
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What skills does a Technical Customer Support Director need?
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
Telecommunications: Telecommunication is the transmission of information by various types of technologies over wire, radio or optical. It has its origin in the desire of humans for communication over a distance greater than that feasible with the human voice.
Life Insurance: Life Insurance can be defined as a contract between an insurance policy holder and an insurance company, where the insurer promises to pay a sum of money in exchange for a premium, upon the death of an insured person or after a set period
| Skill | Salary | Demand |
|---|---|---|
|
Innovation
|
$180,803 |
7%
|
|
Continuous Improvement
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$179,113 |
6%
|
|
Written Communication
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$177,423 |
5%
|
|
Technical Services
|
$177,423 |
5%
|
|
Accountability
|
$177,423 |
5%
|
|
Commitment
|
$177,423 |
5%
|
What Should I Pay?
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Job Description for Technical Customer Support Director
Technical Customer Support Director directs and oversees all aspects of an organization's technical customer support policies, objectives, and initiatives. Develops service level standards focused on response times, issue resolution, service quality, and customer satisfaction. Being a Technical Customer Support Director establishes policies and procedures that produce high quality customer support and that reflect industry best practices. Ensures that systems are in place and are utilized to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Technical Customer Support Director manages resource decision-making, planning, and best practices. Aligns technical customer support activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Technical Customer Support Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Technical Customer Support Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)... View full job description
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CHRISTUS Health - IRVING, TXDescriptionSummary:The Director Information Services will assist with creating business strategies and proposing implementation methods for content within ...- 3 Days Ago
Career Path for Technical Customer Support Director
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Technical Customer Support Director, the first career path typically progresses to Top Technical Customer Support Executive.
What does a Technical Customer Support Director do?
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Technical Customer Support Director Pay Difference by Location
Technical Customer Support Director salary varies from city to city. Compared with national average salary of Technical Customer Support Director, the highest Technical Customer Support Director salary is in San Francisco, CA, where the Technical Customer Support Director salary is 25.0% above. The lowest Technical Customer Support Director salary is in Miami, FL, where the Technical Customer Support Director salary is 3.5% lower than national average salary.
| City, State | Compared to national average |
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| City, State San Francisco, CA |
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| City, State Miami, FL |
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| City, State Chicago, IL |
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| City, State Boston, MA |
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| City, State New York, NY |
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| City, State Dallas, TX |
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About Santa Fe, New Mexico
Similar Jobs to Technical Customer Support Director
| Job Title | Experience | EDUCATION | Salary Compared to This Job |
|---|---|---|---|
| Job Title Technical Customer Support Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
| Job Title Technical Customer Support Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
| Job Title Technical Customer Support Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
| Job Title Technical Customer Support Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
| Job Title Technical Customer Support Specialist I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Level of Education for Technical Customer Support Director
Jobs with different levels of education may pay very differently. Check the Technical Customer Support Director salary of your education level.
- Technical Customer Support Director Salaries with No Diploma
- Technical Customer Support Director Salaries with a High School Diploma or Technical Certificate
- Technical Customer Support Director Salaries with an Associate's Degree
- Technical Customer Support Director Salaries with a Bachelor's Degree
- Technical Customer Support Director Salaries with a Master's Degree or MBA
- Technical Customer Support Director Salaries with a JD, MD, PhD or Equivalent
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About Santa Fe, New Mexico Santa Fe (/ˌsæntəˈfeɪ/ or /ˈsæntəˌfeɪ/; Tewa: Oghá P'o'oge, Navajo: Yootó) is the capital of the U.S. state of New Mexico. It is the fourth-largest ci....More
Santa Fe, New Mexico area prices were up 2.5% from a year ago View the Cost of Living in Santa Fe, New Mexico
Technical Customer Support Director Salary in popular cities: Albuquerque, Las Cruces, Rio Rancho
Skills associated with Technical Customer Support Director: Technical Support, Escalation Management, Service Management, Customer Relationship Management (CRM) software ...More
Recently searched related titles: Director Of Technical Services, Executive Support Specialist
Jobs with a similar salary range to Technical Customer Support Director : Assistant Technical Director, Senior Director Technical Services
Salary estimation for Technical Customer Support Director at companies like : B2evolution, Textira Holdings Ltd, Progressive Group of Insurance Companies
Jobs with a similar salary range to Technical Customer Support Director : Head Of Technical Services
