Technical Customer Support Manager Salary in Clayville, Rhode Island

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Technical Customer Support Manager Salary in Clayville, RI

How much does a Technical Customer Support Manager make in Clayville, RI? The average Technical Customer Support Manager salary in Clayville, RI is $120,428 as of May 28, 2024, but the range typically falls between $105,609 and $137,029. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Technical Customer Support Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Technical Customer Support Manager Salary $92,118 Clayville,RI May 28, 2024
25th Percentile Technical Customer Support Manager Salary $105,609 Clayville,RI May 28, 2024
50th Percentile Technical Customer Support Manager Salary $120,428 Clayville,RI May 28, 2024
75th Percentile Technical Customer Support Manager Salary $137,029 Clayville,RI May 28, 2024
90th Percentile Technical Customer Support Manager Salary $152,144 Clayville,RI May 28, 2024
25% $105,609 10% $92,118 90% $152,144 75% $137,029 $120,428 50%(Median) Didn’t find job title? Click
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Business Account Specialist (Customer Support)

Apidel Technologies - Providence, RI

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What skills does a Technical Customer Support Manager need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Project Management: Project management is the application of processes, methods, skills, knowledge and experience to achieve specific project objectives according to the project acceptance criteria within agreed parameters. Project management has final deliverables that are constrained to a finite timescale and budget.

2.

Supply Chain: A supply chain encompasses everything from the delivery of source materials from the supplier to the manufacturer through to its eventual delivery to the end user.

3.

Use Cases: A use case is a written description of how users will perform tasks on your website. It is a methodology used in system analysis to identify, clarify and organize system requirements.

See More Skills
Project Management 5.74%
Supply Chain 1.62%
Use Cases 1.12%
Others 91.52%

What Should I Pay?

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Job Description for Technical Customer Support Manager

Technical Customer Support Manager manages a team or unit of technical customer support staff that respond to requests from customers by phone, e-mail, or chat. Provides mentoring, leadership, and organization to supervisors and teams. Being a Technical Customer Support Manager implements processes that maximize efficiency and meet or exceed service quality and customer satisfaction goals. Monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Additionally, Technical Customer Support Manager makes recommendations for changes to products or services based on customer feedback and requests. Coordinates across functions to support future products and releases. Typically requires a bachelor's degree or equivalent. Typically reports to a director. The Technical Customer Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Customer Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)... View full job description

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Salary.com job board provides millions of Technical Customer Support Manager information for you to search for. Click on search button below to see Technical Customer Support Manager job openings or enter a new job title here.

Job Openings for Technical Customer Support Manager in Clayville, RI
  • Apidel Technologies - Providence, RI
    Job Title. Business Account Specialist. Location. Providence, RI 02907. Duration. 12+ Months. Job Description. The company Corporation is looking for a cus...
    - 1 Day Ago
  • RTi - Warwick, RI
    [Call Center / Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay - As a Customer Support Rep you'll: Manage large amounts of incoming p...
    - 1 Day Ago
  • RTi - Providence, RI
    [Call Center / Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay - As a Customer Support Rep you'll: Manage large amounts of incoming p...
    - 1 Day Ago
  • RTi - Coventry, RI
    [Call Center / Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay - As a Customer Support Rep you'll: Manage large amounts of incoming p...
    - 1 Day Ago
  • RTi - Cumberland, RI
    [Call Center / Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay - As a Customer Support Rep you'll: Manage large amounts of incoming p...
    - 1 Day Ago

Career Path for Technical Customer Support Manager

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Technical Customer Support Manager, the upper level is Technical Customer Support Senior Manager and then progresses to Technical Customer Support Director.

Technical Customer Support Manager
Technical Customer Support Senior Manager
Technical Customer Support Director
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Technical Customer Support Manager Pay Difference by Location

Technical Customer Support Manager salary varies from city to city. Compared with national average salary of Technical Customer Support Manager, the highest Technical Customer Support Manager salary is in San Francisco, CA, where the Technical Customer Support Manager salary is 25.0% above. The lowest Technical Customer Support Manager salary is in Miami, FL, where the Technical Customer Support Manager salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Technical Customer Support Manager, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
105609
137029
120428

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
112989
151335
130288
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Technical Customer Support Manager in Clayville, RI. The base salary for Technical Customer Support Manager ranges from $105,609 to $137,029 with the average base salary of $120,428. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $112,989 to $151,335 with the average total cash compensation of $130,288.
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How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

105609
137029

 

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About Clayville, Rhode Island    Clayville is a census-designated place in the towns of Foster and Scituate, Rhode Island, United States. As of the 2010 census, it had a population o....More

Clayville, Rhode Island  area prices were up 1.6% from a year ago    View the Cost of Living in Clayville, Rhode Island

Technical Customer Support Manager Salary in popular cities: Providence, Warwick, Cranston

Skills associated with Technical Customer Support Manager: Remote Support, Customer Support, Customer Support Policies, Standards and Procedures, Technical Support ...More

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