How much does a Technical Support Manager make in Rocky Mount, NC? The average Technical Support Manager salary in Rocky Mount, NC is $131,175 as of August 27, 2024, but the range typically falls between $115,697 and $147,920. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Technical Support Manager Salary | $101,605 | Rocky Mount,NC | August 27, 2024 |
25th Percentile Technical Support Manager Salary | $115,697 | Rocky Mount,NC | August 27, 2024 |
50th Percentile Technical Support Manager Salary | $131,175 | Rocky Mount,NC | August 27, 2024 |
75th Percentile Technical Support Manager Salary | $147,920 | Rocky Mount,NC | August 27, 2024 |
90th Percentile Technical Support Manager Salary | $163,165 | Rocky Mount,NC | August 27, 2024 |
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
Career Development: Refers to the process an individual may undergo to evolve their occupational status. It is the process of making decisions for long term learning, to align personal needs of physical or psychological fulfillment with career advancement opportunities.
Call Center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
Skill | Salary | Demand |
---|---|---|
Innovation
|
$142,981 |
9%
|
Computer Science
|
$141,669 |
8%
|
Project Management
|
$141,669 |
8%
|
Collaboration
|
$140,358 |
7%
|
Initiative
|
$140,358 |
7%
|
Communication Skills
|
$140,358 |
7%
|
What Should I Pay?
Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)... View full job description
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Technical Support Manager salary varies from city to city. Compared with national average salary of Technical Support Manager, the highest Technical Support Manager salary is in San Francisco, CA, where the Technical Support Manager salary is 25.0% above. The lowest Technical Support Manager salary is in Miami, FL, where the Technical Support Manager salary is 3.5% lower than national average salary.
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Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Technical Customer Support Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Technical Customer Support Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Specialist I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Jobs with different levels of education may pay very differently. Check the Technical Support Manager salary of your education level.
Technical Support Manager salary varies from country to country. There are several factors that mainly impact the Technical Support Manager salary, including cost of living, economic conditions, market rates and legal differences. Click below to Technical Support Manager salary of the other country.
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About Rocky Mount, North Carolina Rocky Mount is a city in Edgecombe and Nash counties in the Atlantic coastal plain region of the U.S. state of North Carolina. Although it was not for....More
Rocky Mount, North Carolina area prices were up 1.5% from a year ago View the Cost of Living in Rocky Mount, North Carolina
Technical Support Manager Salary in popular cities: Charlotte, Raleigh, Greensboro
Skills associated with Technical Support Manager: Inquiry Research/Response, Issue Resolution, Remote Support Software, Software Installation ...More
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