Top Technical Customer Support Executive Salary in Cranston, Rhode Island

Top Technical Customer Support Executive Salary in Cranston, RI

How much does a Top Technical Customer Support Executive make in Cranston, RI? The average Top Technical Customer Support Executive salary in Cranston, RI is $247,255 as of August 27, 2024, but the range typically falls between $208,936 and $294,528. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Top Technical Customer Support Executive Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Top Technical Customer Support Executive Salary $174,048 Cranston,RI August 27, 2024
25th Percentile Top Technical Customer Support Executive Salary $208,936 Cranston,RI August 27, 2024
50th Percentile Top Technical Customer Support Executive Salary $247,255 Cranston,RI August 27, 2024
75th Percentile Top Technical Customer Support Executive Salary $294,528 Cranston,RI August 27, 2024
90th Percentile Top Technical Customer Support Executive Salary $337,568 Cranston,RI August 27, 2024
25% $208,936 10% $174,048 90% $337,568 75% $294,528 $247,255 50%(Median) Didn’t find job title? Click
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Check out Top Technical Customer Support Executive Job Openings in Cranston, Rhode Island

Customer Support Specialist

Teleperformance USA - NORTH LAUDERDALE, FL

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Customer Support Specialist

Teleperformance USA - BOCA RATON, FL

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Customer Support Specialist

Teleperformance USA - BOCA RATON, FL

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Customer Support Specialist

Teleperformance USA - PEMBROKE PINES, FL

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What skills does a Top Technical Customer Support Executive need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

KPI: KPI stands for key performance indicator, a quantifiable measure of performance over time for a specific objective.

3.

Business Model: The term business model refers to a company's plan for making a profit. It identifies the products or services the business plans to sell, its identified target market, and any anticipated expenses.

See More Skills
Customer Service 8.92%
KPI 1.88%
Business Model 0.94%
Others 88.26%
What skills can make your compensation higher?
Mastering certain skills can make the compensation of a Top Technical Customer Support Executive higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master Leadership, you can get a 14% salary raise. If you are good at Insight, your salary will increase by 10%. If you are expert in Customer Satisfaction, your salary will rise by 7%.
Skill Salary Demand
Leadership
 $281,871
14%
Insight
 $271,981
10%
Customer Satisfaction
 $264,563
7%
Customer Support
 $257,145
4%
Customer Support
 $257,145
4%
Customer Support
 $257,145
4%
Get Latest Data
Last Updated on August 27, 2024

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Job Description for Top Technical Customer Support Executive

Top Technical Customer Support Executive plans and directs all aspects of an organization's technical customer support policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Technical Customer Support Executive coordinates with directors in establishing direction and initiatives for the department, and ensures those align with greater organizational direction and objectives. Requires a bachelor's degree. Additionally, Top Technical Customer Support Executive typically reports to top management. The Top Technical Customer Support Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Technical Customer Support Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)... View full job description

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Salary.com job board provides millions of Top Technical Customer Support Executive information for you to search for. Click on search button below to see Top Technical Customer Support Executive job openings or enter a new job title here.

Job Openings for Top Technical Customer Support Executive in Cranston, RI
  • Teleperformance USA - NORTH LAUDERDALE, FL
    Category. Customer Service/Support. . About TP. . Teleperformance is a global, digital business services company. We deliver the most advanced, digitally p...
    - 2 Days Ago
  • Teleperformance USA - BOCA RATON, FL
    Category. Customer Service/Support. . About TP. . Teleperformance is a global, digital business services company. We deliver the most advanced, digitally p...
    - 2 Days Ago
  • Teleperformance USA - BOCA RATON, FL
    Category. Customer Service/Support. . About TP. . Teleperformance is a global, digital business services company. We deliver the most advanced, digitally p...
    - 2 Days Ago
  • Teleperformance USA - PEMBROKE PINES, FL
    Category. Customer Service/Support. . About TP. . Teleperformance is a global, digital business services company. We deliver the most advanced, digitally p...
    - 2 Days Ago
  • Teleperformance USA - DAVIE, FL
    Category. Customer Service/Support. . About TP. . Teleperformance is a global, digital business services company. We deliver the most advanced, digitally p...
    - 2 Days Ago
Those that have already made the climb...
Gregory C. Pitts, Executive Vice President and Chief Operating Officer
PRIMERICA INC
Primerica, Inc., together with its subsidiaries, provides financial products to middle-income households in the United States and Canada. The company operates in four segments: Term Life Insurance; Investment and Savings Products; Senior Health; and Corporate and Other Distributed Products. The Term Life Insurance segm... More
Fiscal Year Ended in 2023
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Top Technical Customer Support Executive Pay Difference by Location

Top Technical Customer Support Executive salary varies from city to city. Compared with national average salary of Top Technical Customer Support Executive, the highest Top Technical Customer Support Executive salary is in San Francisco, CA, where the Top Technical Customer Support Executive salary is 25.0% above. The lowest Top Technical Customer Support Executive salary is in Miami, FL, where the Top Technical Customer Support Executive salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Top Technical Customer Support Executive, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
208936
294528
247255

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
244046
395088
297443
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Top Technical Customer Support Executive in Cranston, RI. The base salary for Top Technical Customer Support Executive ranges from $208,936 to $294,528 with the average base salary of $247,255. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $244,046 to $395,088 with the average total cash compensation of $297,443.
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Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

208936
294528

 

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About Cranston, Rhode Island    Cranston, once known as Pawtuxet, is a city in Providence County, Rhode Island, United States. With a population of 80,529 at the 2010 census, it is t....More

Cranston, Rhode Island  area prices were up 1.6% from a year ago    View the Cost of Living in Cranston, Rhode Island

Top Technical Customer Support Executive Salary in popular cities: Providence, Warwick, Pawtucket

Skills associated with Top Technical Customer Support Executive: Customer Support Policies, Standards and Procedures, Customer Relationship Management (CRM) software, Product Support, Strategy Development ...More

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