As of March 01, 2025, the average annual salary for a Warranty Coordinator in Salem, MA is $60,903. Salary.com reports that pay typically ranges from $53,693 to $69,264, with most professionals earning between $47,129 and $76,876.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $61,898 | $5,158 | $1,190 | $30 |
| Average | $54,427 | $4,536 | $1,047 | $26 |
| 25th Percentile | $47,983 | $3,999 | $923 | $23 |
An entry-level Warranty Coordinator with under 1 year experience makes about $57,943. With less than 2 years of experience, a mid-level Warranty Coordinator makes around $58,156. After 2-4 years, the Warranty Coordinator pay rises to about $60,905. Those senior Warranty Coordinator with 5-8 years of experience earn roughly $64,361, and those Warranty Coordinator having 8 years or more experience are expected to earn about $64,608 on average.
| Levels | Salary |
|---|---|
| Entry Level Warranty Coordinator | $57,943 |
| Intermediate Level Warranty Coordinator | $58,156 |
| Senior Level Warranty Coordinator | $60,905 |
| Specialist Level Warranty Coordinator | $64,361 |
| Expert Level Warranty Coordinator | $64,608 |
| Entry Level | 6% |
| Mid Level | 7% |
| Senior Level | 12% |
| Top Level | 18% |
| Experienced | 19% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Prior Authorization: Prior authorization is a utilization management process used by some health insurance companies in the United States to determine if they will cover a prescribed procedure, service, or medication.
Work Ethic: A belief that work and diligence have a moral benefit and an inherent ability, virtue or value to strengthen character and individual abilities. A set of values centered on importance of work and manifested by determination or desire to work hard.
| Skill | Salary | Demand |
|---|---|---|
|
Decision Making
|
$65,776 |
8%
|
|
Leadership
|
$64,558 |
6%
|
|
Analysis
|
$63,949 |
5%
|
|
Empathy
|
$63,340 |
4%
|
|
Initiative
|
$63,340 |
4%
|
|
Troubleshooting
|
$63,340 |
4%
|
