2-10 HOME BUYERS WARRANTY Contractor Onboarding Specialist I Salary in the United States

Contractor Onboarding Specialist I

Targeted compensation:  $48,000 - $55,000 + bonus
Salary commensurate with experience and skill set

Who we are:

2-10 Home Buyers Warranty is a leading home warranty provider in the U.S.; serving the protection needs of new home builders and owners of new and existing homes. Our mission is to improve the quality of housing and the experience of homeownership. Founded in 1980 and with a corporate office based in Denver, Colorado, we are an industry leader protecting one out of every seven new homes in the U.S. and continuing to grow our brand and expertise in the market.

Please watch our 2 minute video to see what it's like to join our team! https://www.2-10.com/careers-welcome/ 

What is the role and where can you add value?

2-10 Home Buyers Warranty is seeking a highly motivated and customer-centric individual to join our Contractor Onboarding team.  In this role, you will be responsible for welcoming new contractors to the 2-10 HBW network. By enrolling high quality contractors and providing consistent, thorough, high-quality contractor training, the Contractor Onboarding Specialist will set 2-10 HBW’s service expectations as it pertains to receiving and completing service work within our claims process.

Core Job Responsibilities:

• Meets monthly enrollment expectations in targeted areas, within pricing targets, with the best-skilled contractors available.
• Reviews training material and curriculum with external contractors via video, telephone, web-conferencing or any other applicable media.
• Responsible for coordinating the contractor’s start date with the organization, after ensuring a thorough understanding of all training material.
• Ensures there is a firm level of the contractor’s understanding of HBW policy, procedures and billing practices that deliver best claims-practices.
• Reviewing documents as required to ensure contractors meet HBW’s qualifications for enrolment into our network.
• Manage the schedule for all contractor training, for all necessary forums, such as pricing, billing process, self-service tools, direct supply expectations, service expectations, etc.
• Distribute manuals, passwords and guidelines, as needed and updates tracking of contractor’s onboarding status.
• Some travel may be required.
• Other duties may be assigned.

What skills and experience should you bring to this role?

• High school diploma or general education degree (GED);
• Strong research and documentation skills
• Attention to Detail
• Project Management skills a plus
• Knowledge of business and information systems environment
• Experience in business writing
• Good communication skills, both verbal and written

Were is what you can expect when you join our team:

• A team first environment focused on our core Values of: “Do the Right Thing, Grow Profitably, Pursue Excellence and Value People”
• A comprehensive benefits package designed to increase your health, your financial well-being and your future which includes: medical, dental, vision and life insurance, a health savings and flexible spending accounts, disability insurance, an employee assistance program, 401k match plan and generous paid time off plans

2-10 Home Buyers Warranty is an Equal Opportunity Employer

All POSITIONS REQUIRE A PRE-EMPLOYMENT CRIMINAL BACKGROUND CHECK