2-10 HOME BUYERS WARRANTY Enrollment Underwriter II Salary in the United States

Enrollment Underwriter II
Targeted compensation:  $19 - $21/hr
Salary commensurate with experience and skill set

Who we are:

2-10 Home Buyers Warranty is a leading home warranty provider in the U.S.; serving the protection needs of new home builders and owners of new and existing homes. Our mission is to improve the quality of housing and the experience of homeownership. Founded in 1980 and with a corporate office based in Denver, Colorado, we are an industry leader protecting one out of every seven new homes in the U.S. and continuing to grow our brand and expertise in the market.

Please watch our 2 minute video to see what it's like to join our team! https://www.2-10.com/careers-welcome/ 

What is the role and where can you add value?

2-10 Home Buyers Warranty is seeking a highly motivated and customer centric individual to join our Enrollment Underwriter Team. This team member should be organized with a strong work ethic and enjoys working in a team environment. The position requires extensive knowledge of the terms and conditions of the 2-10 warranties to accurately advise and educate builder/members, homeowners and others of the responsibilities and obligations under the warranty. As an Enrollment Underwriter II you will apply your knowledge, attention to detail and problem solving skills to ensure compliance requirements are met. You will have the opportunity to take on a variety of responsibilities and the ability to grow within the organization.

Core Job Responsibilities:

• Ensure exceptional customer service to internal and external customers
• Accurately enter and process enrollment forms into the system and validate all information.
• Audit home enrollments to verify risk management and eligibility requirements are met and ensure all information is complete and accurate
• Identify and resolve inadequate applications and associated revenue by performing follow ups through written and oral communication within required timeframes

• Manage assigned SharePoint tasks by administering the enrollment underwriting process, which includes researching facts and gathering documentation necessary to ensure are standards and requirements for the enrollment have been met by Builder/Seller to complete enrollment.
• Ensure that Service Level Agreements and deadlines are met by coordinating and following up with all necessary parties
• Document all customer interactions in a clear, concise and informative matter
• Other duties as assigned

What skills and experience should you bring to this role?

• Associates degree or equivalent business experience with proven college-level writing skills and exceptional verbal communication skills
• Excellent Data Entry Skills with the ability to accurately and efficiently enter data into applications and confirm all information is accurate.
• Possess critical thinking skills to analyze and negotiate a resolution with experience in resolving highly escalated situations
• Strong ability to multi-task and manage competing priorities
• Methodical in approach and attention to detail
• Excellent written and verbal communication skills with the ability to apply problem solving skills to complex situations.
• 3 years of office work experience and enjoys working with clients and collaborating with team members
• 1-2 years 2-10 HBW Enrollment Underwriting experience
• Must have proficient computer skills working in Word, Excel, and Outlook

Here is what you can expect when you join our team:

• A team first environment focused on our core Values of: “Do the Right Thing, Grow Profitably, Pursue Excellence and Value People”
• A comprehensive benefits package designed to increase your health, your financial well-being and your future which includes: medical, dental, vision and life insurance, a health savings and flexible spending accounts, disability insurance, an employee assistance program, 401k match plan and generous paid time off plans

2-10 Home Buyers Warranty is an Equal Opportunity Employer

All POSITIONS REQUIRE A PRE-EMPLOYMENT CRIMINAL BACKGROUND CHECK