2U, Inc. Accessibility Coordinator Salary in the United States

What We’re Looking For:

This position facilitates appropriate accommodations and live session accessibility requests based on students needs and will liaise between internal stakeholders and the Offices Of Disability Services (ODS) and other university partner contacts as applicable.

Relationships matter and make service your mission are two of 2U's guiding principles.  These come together when faced with managing difficult conversations, varying points of view and resolving issues across parties.  As part of any customer facing role it is inevitable your responsibilities will include working proactively through complex interactions and relationships. You will be called upon to manage professionally through situations like these to ensure the best possible outcomes for our students and partners and long term relationships.

Responsibilities Include, But Are Not Limited To:

• Coordinate implementations of student accommodations with internal stakeholders, ODS and other university partner contacts.   
• Create and coordinate assistive technology (AT) support documents for all 2U-provided,  student and faculty facing tech products. 
• Coordinate processes and questions from the faculty, instructional staff, admissions advisors etc. regarding accommodations requests. 
• Coordinate the daily tracking and tasks (emails etc.) of accommodations implementation 
• Set-up technical accounts and training for captioners, interpreters and disability services staff as needed. 
• Adapt to changing business requirements and set appropriate goals to achieve service excellence.
• Other duties as assigned.

Things That Should Be In Your Background:

• 2-5 years of desired experience in the Accommodations/Accessibility field
• Bachelor's Degree preferred
• Ability to comprehend from a technical perspective, students accommodations and accessibility needs
• Knowledge of assistive technology and how it interacts with 2U platforms
• Maintain updated records of ODS partners and other university partner contacts as applicable as well as assistive technology vendors
• Ability to comprehend ADA compliance rules and regulations
• Create, document and drive processes related to department policies and procedures
• Knowledge of university policies and procedures related to accessibility
• Customer service, organizational and interpersonal skills required.
• Working knowledge of CRM tools (eg. SalesForce), Learning Management Systems and Assistive technology tools

About 2U Inc. (NASDAQ: TWOU)

2U is comprised of 3 lines of business: Graduate Degree Programs, Short Course, and Boot Camps. Going beyond traditional learning management systems, we use tech, people, and data to help top universities and enterprise organizations transform in the digital era—and eliminate the back row in higher ed. We support lifelong learning which means thinking beyond a single degree. It means finding ways for students to gain the skills they need to change careers, evolve their expertise, and meet the challenges of the changing world head-on. We help our partners fill those needs—developing new digital education technologies and offerings capable of supporting students at different points in their lives. Whether they need a simple refresher, to learn something new, or to change their career trajectories completely, our partners are there to help them succeed. Together with our partners, 2U has positively transformed the lives of more than 275,000 students and lifelong learners. 

2U Diversity and Inclusion Statement

At 2U, we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same. 

Benefits & Culture

Working at 2U means working with individuals that are passionate and mission driven. We collaborate on tough problems to deliver the best outcomes for our partners, students, and each other. You will find team members working together in our open office spaces, gathered in the kitchen grabbing a snack, or taking a break in our game rooms.

2U offers a comprehensive benefits package:

• Medical, dental, and vision coverage
• Life insurance, disability and 401(k)
• Unlimited snacks and drinks
• Generous paid leave policies including unlimited PTO
• Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break from Christmas through New Years!

To learn more, visit 2U.com. #NoBackRow

Note: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits, pay and dismissal.