2U, Inc. Course Services Associate Salary in the United States

 What We’re Looking For:

Sitting on the Course Assembly team in Curriculum & Learning, the Assembly Coordinators will be responsible for executing upon all course build tasks, either by building internally or triaging tickets with vendors, and executing any escalations and live course fixes through our CORD ticket workflow. This role will be the course build expert, and will receive ticket assignments through CLCA for build. Reporting to the Manager, Course Assembly, this group of coordinators will ensure all courses are built to the highest standards and on time. 

Responsibilities Include, But Are Not Limited To:

1. Execute course build tasks
2. Triage and review build tickets from vendors
3. Handle hot fix issues with live courses
4. Assist with project completion for the Assembly Project Steering Committee

Things That Should Be In Your Background:

• Bachelor's degree from an accredited 4-year college or university, Master’s degree is a plus;
  
• Professional or personal experience with Learning Management Systems, web content-development and computer-based assessment or testing;
  
• Professional experience with high stakes escalations;
• Experience handling and tracking digital assets in a collaborative work environment;

About 2U Inc. (NASDAQ: TWOU)

At 2U, we power world-class online education and in-person boot camps. Going beyond traditional learning management systems, we use tech, people, and data to help top universities transform in the digital era—and eliminate the back row in higher ed. We support lifelong learning which means thinking beyond a single degree. It means finding ways for students to gain the skills they need to change careers, evolve their expertise, and meet the challenges of the changing world head-on. We help universities fill those needs—developing new digital education technologies and offerings capable of supporting students at different points in their lives. Whether they need a simple refresher, to learn something new, or to change their career trajectories completely, our university partners are there to help them succeed.Together with our partners, 2U has positively transformed the lives of more than 150,000 students and lifelong learners. 2U, Inc. has acquired and integrated two companies broadening our portfolio of education offerings into short courses with GetSmarter and boot camps with Trilogy. This role supports our 2U line of business.

2U Diversity and Inclusion Statement

At 2U, we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same. 

Benefits & Culture

Working at 2U means working with individuals that are passionate and mission driven. We collaborate on tough problems to deliver the best outcomes for our partners, students, and each other. You will find team members working together in our open office spaces, gathered in the kitchen grabbing a snack, or taking a break in our game rooms.

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2U offers a comprehensive benefits package:

• Medical, dental, and vision coverage
• Life insurance, disability and 401(k)
• Unlimited snacks and drinks
• Tuition reimbursement program
• Generous paid leave policies including unlimited PTO
• Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break from Christmas through New Years!

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2U Cape Town offers a comprehensive benefits package:

• 2 complimentary Getsmarter short courses per year
• Subsidised medical aid with Discovery
• Employee Assistance Program (EAP)
• Generous leave policy including time off to volunteer for non-profit organizations

To learn more, visit 2U.com. #NoBackRow

Note: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits, pay and dismissal.