2U, Inc. Manager, New Product Implementation Salary in the United States

What We’re Looking For:

This individual, reporting to the Director, New Product Implementation, will be responsible for supporting implementation of new programs and contributing to the development of resources utilized to support standardization and efficiency across implementation.

Responsibilities Include, But Are Not Limited To:

• Project Management:

• Serve as a subject matter expert for implementation and support the New Product Implementation team in project managing all aspects of implementation including the timeline, project plan, technology specifications, and relationships both internally and externally with our University Partners.
• Create technical specs, lead communication regarding technical requirements internally, and lead testing of technical aspects prior to launch
• Maintain the implementation project plan and assess any impacts to the projected timeline in order to minimize risk to launch
• Create and maintain documentation throughout the implementation period in order to ensure a smooth transition to program management

• Stakeholder Management:

• Effectively manage appropriate relationships and projects both within 2U and with University Partners to ensure overall success of the program launches
• Effectively communicate all relevant information to various stakeholders within 2U and with our partners
• Identify and assess escalation points and collaborate efficiently with stakeholders to expedite resolutions

• Process Development and Standardization

• Contribute to the standardization of processes and best practices and ensure this information is documented and distributed to the appropriate stakeholders
• Subject matter expert for specific tasks across the program launch, and ability to implement them in many programs at once
• Handle additional operational and administrative tasks as needed

Things That Should Be In Your Background:

• Bachelor's degree required
• 4-6 years of experience, with roles including data analysis, operations, or project management
• Strong project management skills essential
• Excellent computer skills, coupled with the ability to quickly learn new software suites and functionality
• Extraordinary organizational skills, attention to detail and ability to multitask
• Demonstrated success with leading and managing multiple stakeholders and priorities in the absence of direct line authority
• Excellent written and verbal communication skills, with the ability to work and contribute in a team environment
• Comfortable dealing with the unknown and being aggressive in coming up with solutions
• Strong working knowledge of Microsoft Office

Other Attributes That Will Help You in This Role:

• Desire to work in a higher education environment and familiarity with navigating the landscape
• Confidence in decision-making and ability to lead people in order to achieve results
• Ability to think critically and identify potential issues before they arise
• Enthusiasm and the ability to quickly adapt and thrive in an atmosphere of constant change
• Proactive attitude, not afraid to ask how you can help and propose new process ideas
• Experience working with Salesforce and Confluence or equivalent systems

 Travel: Light travel may be required to visit university partners on campus.

About 2U Inc. (NASDAQ: TWOU)

At 2U, we power world-class online education and in-person boot camps. Going beyond traditional learning management systems, we use tech, people, and data to help top universities transform in the digital era—and eliminate the back row in higher ed. We support lifelong learning which means thinking beyond a single degree. It means finding ways for students to gain the skills they need to change careers, evolve their expertise, and meet the challenges of the changing world head-on. We help universities fill those needs—developing new digital education technologies and offerings capable of supporting students at different points in their lives. Whether they need a simple refresher, to learn something new, or to change their career trajectories completely, our university partners are there to help them succeed.Together with our partners, 2U has positively transformed the lives of more than 150,000 students and lifelong learners. 2U, Inc. has acquired and integrated two companies broadening our portfolio of education offerings into short courses with GetSmarter and boot camps with Trilogy. This role supports our 2U line of business.

2U Diversity and Inclusion Statement

At 2U, we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same. 

Benefits & Culture

Working at 2U means working with individuals that are passionate and mission driven. We collaborate on tough problems to deliver the best outcomes for our partners, students, and each other. You will find team members working together in our open office spaces, gathered in the kitchen grabbing a snack, or taking a break in our game rooms.

2U offers a comprehensive benefits package:

• Medical, dental, and vision coverage
• Life insurance, disability and 401(k)
• Unlimited snacks and drinks
• Tuition reimbursement program
• Generous paid leave policies including unlimited PTO
• Additional time off benefits include:
  • time off to volunteer for non-profit organizations
  • parental leave after 9 months of employment
  • holidays that include a winter break from Christmas through New Years!

To learn more, visit 2U.com. #NoBackRow 

Note: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits, pay and dismissal.