3Q DIGITAL Manager, Internal Communications Salary in the United States

3Q Digital is leading the disruption of the growth marketing industry by turning our clients into market leaders and household names across the B2C, B2B, ecommerce, and FinTech verticals. We’re independent and values-driven, and the way we work reflects our Silicon Valley roots: we're relentless, curious, and accept no limits in driving growth for our clients and each other.

We offer full marketing services including SEM, SEO, social advertising, display, mobile, analytics, CRO, creative, and business strategy. We build and execute strategies to enable clients and our own internal teams to capitalize on opportunities, break through barriers to growth, and lead our respective fields.

We are committed to building and sustaining an environment where everyone feels psychologically safe and valued. We seek frequent, open feedback from our team and we offer company-wide training and regular, open discussions on diversity, equity, inclusion and other social issues.

About You

3Q Digital is seeking a Manager of Internal Communications to join the Marketing and Communications team reporting to the Sr. Manager, Content and Communications. As the manager of internal communications, you will build a premier employer brand and drive the management of internal communications and content that creates connections among employees and with 3Q and its communities. The work ranges from continuous improvement of the systems and structures that support how people and teams communicate to executing strategy and content with clear, concise, and consistent messaging to planning and producing significant company-wide events and presentations. This role will work with diverse groups across the organization to tell powerful stories, design communications and change efforts, and help define communication standards and norms. 

Responsibilities: 

• Conceptualize and implement the internal communications strategy and channels that bring the 3Q culture to life and inspire internal audiences and potential incoming talent.
• Partnering and building strong relationships with all levels of the organization to develop and roll out department-specific or company-wide communication plans and to ensure employees have the information they need to be successful at the micro and macro levels.
• Working closely with the 3Q’s People Team and HR to ensure 3Q remains a place where all employees belong and are included.
• Drive the ongoing management of 3Q’s internal communication framework and governance program specific to message content, timing, audience, frequency, and distribution as needed.
• Lead the ongoing management of 3Q’s social engagement platform, intranet, and company review strategy.
• Support company recognition and volunteer efforts to build employee engagement and culture.
• Coordinate, write, edit, distribute, and measure effective and consistent internal communications materials. 
• Ensure communications and activities are relevant, timely, optimized, and achieving measurable goals, while identifying and leveraging data to support targeted audience demographics and insights.
• Develop a deep understanding of the company’s history and the vision for where 3Q is headed, including maintaining a broad understanding of the needs and dynamics of each team to best advise them.
• Regularly monitor industry trends, proactively create innovative and impactful ideas and content, and develop new programs to up level internal communications.

Requirements

• 5+ years of internal communications experience, preferably in digital marketing agency
• Exceptional writing, editing, proofreading, including ability to present concepts verbally
• Excellent interpersonal and communication skills
• Personal discretion, as work may involve sensitive and confidential information
• Relationship building and collaboration, ability to manage relationships with multiple internal stakeholders and cross-functional teams
• Strong organizational and project management skills, with a keen eye towards details
• Ability to juggle and manage multiple projects simultaneously, while maintaining high quality and accuracy
• Effective computer skills, including presentations, report generation, and digital media understanding (Pardot)
• Self-motivated with a positive and professional approach, delivering work with minimal supervision

About Us

3Q’s unique culture is developed and nurtured by our fantastic people and our core values:

Be Inclusive. We value everyone’s ideas and opinions and commit to building a psychologically safe environment to foster them. Our hiring, communications, and promotions practices reflect our belief that diverse perspectives and equitable and inclusive practices continue to push us and our clients to find new ways to lead.

Act for the Greater Good. We lead with empathy and teamwork. During good times and bad, we are committed to supporting each other, our clients, and our communities.

Own It. We are accountable: to ourselves, to our teams, to our clients. We are proactive, we communicate clearly, and we follow through.

Accept No Limits. We are intellectually curious and resourceful. We constantly challenge the status quo to find or develop innovations that drive breakthrough opportunities for our teams and our clients.

We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. We promote work/life balance and encourage constant learning by offering unparalleled training, mentorship, and development for career progression. And perhaps the best, most fundamental part of our culture: authenticity.

• No.3 on AdAge’s Best Places to Work 2020
• One of Inc.’s Best Places to Work in 2019
• Winner of the 2019 US Search Diversity, Inclusion and Equality Award
• Competitive compensation 
• Full benefits including health, dental, vision, a 401K plan and company match, and paid parental leave
• Flexible PTO
• Flexible work-from-home policy
• Volunteer opportunities, team retreats, and lunch seminars

3Q Digital is proud to be an equal opportunity employer, committed to evaluating all qualified candidates regardless of gender, gender identity, race, national origin, religion, sexual orientation, genetics, disability, age, or veteran status. Furthermore, we believe optimal results come from operating a meritocracy built upon diversity of thought and background and absolutely devoid of discrimination and hate speech. We do everything in our power, including strict adherence to an anti-harassment policy, to make 3Q an inclusive, psychologically safe organization whose employees feel comfortable respectfully sharing their thoughts with each other and our leadership. Our training and mentorship programs help make sure all employees have an equal opportunity to grow and excel.

No agencies please, principals only