3Q DIGITAL Sales Operations Salary in the United States

3Q Digital is the largest independent agency in digital marketing, and the way we work reflects our roots: we're relentless, restless, and constantly striving to innovate and drive growth for our clients. Since our founding in 2008, we’ve turned disruptive companies into market leaders and household names – think GoPro, Fitbit, Eventbrite, SurveyMonkey, Square, and beyond.

We offer full marketing services including SEM, SEO, social advertising, display, mobile, analytics, CRO, creative, and business strategy. We work with the fastest-growing B2C, B2B, ecommerce, and lead gen clients in the U.S. We're smart and fast-paced and keep our employees happy in 10 great offices, including San Francisco, San Diego, New York, Chicago, Austin, Denver, Raleigh, Charlottesville, Dublin, and Singapore.

About You

We are looking for an experienced Sales Operations Manager to join our internal team. The role reports to the Director of Demand Generation and is responsible for designing and optimizing advanced Salesforce and Pardot instances and providing reports and data-based analysis that will help push Sales and Marketing initiatives forward. The right candidate will have the ability to lead instance setup, data cleanliness, analytics, and marketing attribution; the role requires the ability to thrive in a dynamic environment, be detail-oriented, and to work closely with Sales and Marketing colleagues, as well as remote consultants.

Responsibilities:

• Administration of Salesforce & Marketing Automation
• Configure the appropriate Salesforce and Pardot solutions to support the business. Develop, test, and integrate new functionality. Track emerging trends in technology that may affect or benefit the company. 
• Handle on-going customization/ alteration of Salesforce.com (workflow, custom objects/fields, lead management)
• Modify the system to increase benefits and usability for Sales and Marketing, and increase automation
• Document processes to ensure data cleanliness and consistency
• Maintain and develop integration with Google Analytics
• Provision platform assets for use in campaigns (emails, landing pages, forms, segments campaigns, files, and images, including archiving)
• Reporting & Insights
• Work with Sales and Marketing teams to develop actionable reports/dashboards to optimize lead generation, lead qualification, lead nurturing, and sales processes 
• Work with CFO and other business stakeholders  to uncover trends and financial impact on business
• Adjust and refine reports and reporting cadence based on Marketing, Sales, and Executive needs
• Provide analysis based on regular (weekly, monthly, quarterly) reports on lead types, marketing campaign attribution, customer segments, etc.
• Collaborate with marketing teams in the development and implementation of key demand creation, automated nurturing, lead scoring, and lead management programs.
• Engage in quality assurance of campaigns using testing and analytics tools to ensure deliverability, accuracy and best user experience for all communications
• Develop and maintain quality control checklists and procedures to ensure error-free campaign launch
• Process documentation

Requirements:

• 3-5 years of experience with Salesforce and Pardot
• At minimum, basic HTML and SOQL knowledge and familiarity with iframes, javascript and other coding languages a plus. 
• Ability to understand end-goals and work with a team
• Detail-oriented self starter.
• Experience in data review and distillation, report creation, and analytical problem-solving
• Strong analytical and problem-solving skills and project management skills
• Strong written and verbal communication skills
• Ability to work quickly and accurately under deadline
• Desire and ability to learn new skills 

Preferred Qualifications:

• Experience in a B2B environment
• Salesforce Marketing Cloud Certification is a plus

About Us

Best in-class digital marketing results require the best-in-class workforce and our best-in-class workforce ultimately drives the culture at 3Q Digital. We’re not just talking good office coffee and happy hours (though we have all of that). Our unique culture is developed and nurtured by the values, beliefs, philosophies, and operating style of our people and core values: Own It,Everyone’s a Client, Do the Math, Act for the Greater Good, and Innovate.

We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. We promote work/life balance and encourage constant learning by offering unparalleled training, mentorship, and development for career progression. And perhaps the best, most fundamental part of our culture: authenticity. We say what we mean, and we do what we say.

• Named one of Inc.’s Best Places to Work in 2019
• Winner of the 2019 US Search Diversity, Inclusion and Equality Award
• Competitive compensation and bonuses
• Benefits include health, dental, vision, a 401K plan, and paid parental leave
• Student loan, college savings, and tuition assistance
• Unlimited PTO
• Flexible work from home policy
• Volunteer opportunities, team retreats, and lunch seminars

Our amazing offices decide their own perks, including office happy hours and events, games, weekly catered lunch, and free snacks.

Best-in-class digital marketing results require the best-in-class workforce, and we believe that comes from a diverse mix of backgrounds and experiences. 3Q Digital is proud to be an equal opportunity employer, committed to evaluating all qualified candidates regardless of gender, gender identity, race, national origin, religion, sexual orientation, genetics, disability, age, or veteran status. Furthermore, we believe optimal results come from operating a meritocracy built upon diversity of thought and background and absolutely devoid of discrimination and hate speech. We do everything in our power, including strict adherence to an anti-harassment policy, to make 3Q a welcoming and inclusive organization whose employees feel comfortable respectfully sharing their thoughts with each other and our leadership. Our training and mentorship programs help make sure all employees have an equal opportunity to grow and excel.

No agencies please, principals only