777 PARTNERS Claims Administration Coordinator Salary in the United States

Responsibilities:

• Obtains client information by answering telephone calls; asking clients questions; verifying information.
• Determine eligibility to advance claim to next stage by comparing client information to requirements.
• Answer nonlegal/general questions.
• Data entry and data corrections into software systems and databases.
• Inform clients by explaining procedures; answering questions; providing information.
• Maintains and improves service quality by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• 40 hours a week office job, no travel, full benefits, etc.

Qualifications / Skills:

• MS Office proficiency
• Exceptional verbal communication skills
• Amazing Phone etiquette
• Unsurpassed listening skills
• Data entry proficiency
• Must work well in a team
• Customer service etiquette
• Detail oriented
• Professional Demeanor
• Multi-tasking Ability

Education, Experience, and Licensing Requirements:

• 2-year degree minimum requirement.
• Excel proficiency required (will be tested during interview).
• Previous customer service experience (especially in legal field), preferred.