829 STUDIOS Account Manager, Web Projects Salary in the United States

Company Overview

829 Studios has been named to the Inc. 5000 Fastest-Growing Privately Held Companies, Adweek 100 Fastest-Growing Digital Agencies, Boston Business Journal's Fast 50 (Massachusetts' 50 Fastest-Growing Private Companies) and HubSpot's Top Digital Agencies list. We’re a certified Great Place to Work® and have been recognized by Outside Magazine as a Best Place to Work.  Our projects and team members have received awards from the Hospitality Sales and Marketing Association International (HSMAI), Awwwards, and other marketing industry publications.  Our clients include venture-backed start-ups, publicly traded companies, non-profit organizations, and more.  We're proud to be working with STANLEY Black & Decker, OARS, Hilton Hotels, Stanford University, and hundreds of other companies that share our passion for performance marketing.

Position Summary

At 829, the Account Manager coordinates all disciplines involved in constructing beautiful, high performing websites; this includes the seamless coordination of strategists, copywriters, designers, developers, producers and clients involved in the process. You will be quarterbacking the client relationship from start to finish, working directly with your clients throughout each day and advocating as the voice of the client with internal teams across the company. You will be expected to resolve any complaints and keep track of all processes that pertain to the client’s desires while maintaining a project that is in scope and on budget. You will support an average of 10 mid-tier clients typically for 3-6 month engagements. A solid understanding with WordPress is strongly preferred. Overall, we are looking for a confident communicator who can manage a variety of client personalities, has an eye for detail, a flexible mindset and strong organizational skills.

Responsibilities and Duties

• Organize and prioritize task lists for both clients and internal groups.  Work directly with department leaders and clients to manage project schedules, assets, content and expectations in an organized and thorough manner.
• Coordinate client meetings/calls and create agendas.  Take notes during those meetings, and provide clear, succinct follow-up to both internal team members and clients.
• Ensure that projects are on time and on budget.  Proactively cite risks if the timeline begins to slip and find opportunities to optimize if possible.
• Participate in the resource allocation process.  Ensure that the right team members are available to perform work at the right time.
• Maintain best practices. Ensure that protocols (like naming conventions and checklists) are being followed.
• Provide assistance to Associate-level Team Members.  Coach Associate-level Account Managers and provide guidance when needed.

Qualifications and Skills

• At least four years of experience in a full-service digital agency is required.  While we will consider candidates with in-house experience, an agency background is preferred.
• A firm understanding of how WordPress websites are built, and the awareness to assign responsibilities and route tasks accordingly.
• Exceptional communication, presentation and organizational skills.
• An understanding of integrated digital marketing and its various components.  The foresight and understanding to loop in additional marketing disciplines beyond web when appropriate.
• Experience using project management software and spreadsheets.

Benefits and Perks

• Paid Time Off. Receive generous paid vacation benefits that increase as you advance. Summer Fridays Memorial Day through Labor Day.
• 401K Match. 401K plan with 4% Safe Harbor employer match after one year of employment.
• Life Insurance Benefit. Coverage to ensure peace of mind for your family. 
• Short Term Disability Benefit. Injured and unable to come to work? We've got you covered!
• Healthcare. Choose from several competitive healthcare plans for both you and your family.
• Commuter Benefits. Allocate pre-tax funds towards your commute to save up to 40% per year in transportation expenses.
• Continuing Education. Receive a personal budget to attend events and conferences.
• Hybrid or Remote Workplace. We're able to hire remote employees residing in the following states: AZ, CA, CT, FL, IL, MA, ME, MO, NC, NH, NJ, NY, RI, TN, TX.