829 STUDIOS Digital Project Manager, Client Services Salary in the United States

Company Overview

829 Studios has been named to the Inc. 5000 Fastest-Growing Privately Held Companies, Boston Business Journal's Fast 50 (Massachusetts' 50 Fastest-Growing Private Companies) and HubSpot's Top Digital Agencies list. Our projects and team members have received recognition from the Hospitality Sales and Marketing Association International (HSMAI), Awwwards and other marketing industry publications.  Our clients include venture-backed start-ups, publicly traded companies, non-profit organizations and more.  We're proud to be working with Stanley Black & Decker, OARS, Micato Safaris, Hilton Hotels, AOA Adventures, Leave No Trace and many more.

Position Summary

829 Studios is looking for an experienced Digital Project Manager reporting into the Client Services team. This person will own 20-30 projects related to the operational success of 829's growth marketing, digital campaigns and content marketing, including helping to build and maintain new workflows for quality control and efficiency gains. This person will work on data-driven, complex projects that aid in the success of integrated digital campaigns across inbound and outbound channels.  There will be collaboration with internal stakeholders including the growth marketing, branding and communications, branding and marketing content creative, design, campaign and marketing technology teams. The ideal candidate has experience in running operationally complex projects focused on growth across the customer lifecycle.

Responsibilities:

• Works closely with marketing leadership on the creation and execution of digital campaigns and content across outbound and inbound channels such as paid search + social, email marketing, and organic.
• Operationalize project management within the broader team by facilitating planning meetings, and ongoing status meetings and sharing the outputs of those meetings in a way that is easy for the teams to reference and understand.
• Own planning, coordination of workflow, creation and execution of projects that improve the operational success of all digital marketing and communications across channels.
• Review copy, layout and proofs for accuracy, adherence to brand guidelines and quality standards, and coordinate team and client approvals of all creative deliverables.
• Work closely with the broader team to help master project tracking and timelines via Gantt boards, allocate and manage tasks among operators, and report weekly on project updates.
• Work with multi-functional teams to do needs assessments and roll out new workflows for cross-collaboration.
• Develop all facets of project plans, including documentation of project scope, objectives, deliverables, key milestones and timelines, working collaboratively with internal teams to make sure deadlines are met.
• Identify potential issues or challenges to project completion and recommend solutions.
• Present weekly project status updates and forecast of incoming work for team meetings.
• Align with Account Managers to improve on operational processes related to campaign setup for enhanced speed to launch and overall account deadlines.
• Develop templates and assist in the delivery of weekly health reports/check-ins, monthly and quarterly summaries for clients.
• Work with manager and team leadership to continue to define and refine the role.

Requirements & Qualifications:

• 2-5 years of project management experience for in-house, agency or start-up environment
• Expertise or familiarity in at least 2+ areas within the digital advertising landscape - SEM, Paid Social Ads, SEO, analytics and attribution
• 1-2 years managing paid search and social campaigns - Google Ads, Facebook, LinkedIn
• Proven track record with cross-functional collaboration and achieving high customer satisfaction
• Experience defining and managing team workflow
• Experience leading Scrum ceremonies, meeting structure, and use of industry terminology
• Experience within the digital advertising landscape and related technologies
• Experience with Google or Microsoft Office Suite
• Familiarity with marketing initiatives and goals
• Comfort with business analytics and producing data-driven insights and reports
• Comfort managing Executive expectations and feedback, including interfacing with Legal
• Outstanding interpersonal skills
• Strong attention to detail and organizational skills

Benefits and Perks

• Paid Time Off. Receive generous paid vacation benefits that increase as you advance.
• 401K + Match. 401K plan with 4% employer match after one year of employment.
• Life Insurance Benefit. Coverage to ensure peace of mind for your family. 
• Short Term Disability Benefit. Injured and unable to come to work?  We've got you covered!
• Healthcare. Choose from several competitive healthcare plans for both you and your family.
• Continuing Education. Receive a personal budget to attend events and conferences.
• Free Lunch & Breakfast. We offer a fully paid ‘family lunch’ and breakfast once per week.

COVID Update

The overwhelming majority of our team is working remotely due to COVID. While our office is open with guidelines for social distancing, hygiene and capacity, we are encouraging our team to work from home for the foreseeable future. We have no plans to require on-site work and have no limitations on working from home. We intend to resume on-site work eventually when it is safe to do so.

COVID Update

The overwhelming majority of our team is working remotely due to COVID. While our office is open with guidelines for social distancing, hygiene and capacity, we are encouraging our team to work from home for the foreseeable future. We have no plans to require on-site work and have no limitations on working from home. We do intend to resume on-site work eventually when it is safe to do so.