829 STUDIOS Onboarding Associate, Client Services Salary in the United States

How much does an Onboarding Associate, Client Services make at companies like 829 STUDIOS in the United States? The average salary for Onboarding Associate, Client Services at companies like 829 STUDIOS in the United States is $676,487 as of April 24, 2024, but the range typically falls between $420,372 and $932,603. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

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What does an Onboarding Associate, Client Services do at companies like 829 STUDIOS?

Position Summary

The purpose of this role is to ensure a successful onboarding experience for new clients. The Onboarding Associate is responsible for establishing a positive client relationship and strong rapport, understand customer business goals and objectives, execute against a defined onboarding schedule and ensure all tasks and dependencies are executed in a thorough capacity. As a member of the Client Services team, you will play a pivotal role in the onboarding, project management, and strategy development for new clients. You will manage all incoming onboarding projects with a diverse set of customers, and as the first touch point in a customer’s experience after partnering with 829, you will be a critical player in driving long-term client success and demonstrating the value of 829's service offerings.  

Responsibilities

  • Understand and translate customer business goals into a project brief that will be referenced by all internal team members
  • Proactively outreach to ensure customer success 
  • Assist clients to navigate the technical aspects of the onboarding process, including granting 829 access to all relevant accounts
  • Gather, analyze and process client data and package all findings into a comprehensive project brief
  • Assist in the definition of project specifications and client requirements, involve all relevant departments to ensure technical feasibility and resource availability  
  • Track and maintain accurate client records and hit key onboarding services milestones  
  • Exhibit responsiveness and patience toward the client
  • Be enthusiastic and friendly, while expressing a willingness to help
  • Demonstrate attention to detail - take the time to help client understand

Qualifications:

  • Willingness to learn all functions of the Client Services team
  • Assisting other team members in completion of tasks
  • Initiative and ability to work in a team environment
  • A “lean in” personality willing to immerse themselves in learning the client’s business  
  • Ability to problem-solve, confidently make decisions and lead projects with empathy and authority
  • Exceptional communication, presentation and organizational skills
  • Strong organizational skills - must be very detail-oriented and able to manage multiple projects and tight deadlines

Benefits and Perks

  • Paid Time Off. Receive generous paid vacation benefits that increase as you advance.
  • 401K Match. 401K plan with 4% employer match after one year of employment.
  • Life Insurance Benefit. Coverage to ensure peace of mind for your family. 
  • Short Term Disability Benefit. Injured and unable to come to work?  We've got you covered!
  • Healthcare. Choose from several competitive healthcare plans for both you and your family.
  • Continuing Education. Receive a personal budget to attend events and conferences.

COVID Update

The overwhelming majority of our team is working remotely due to COVID. While our office is open with guidelines for social distancing, hygiene and capacity, we are encouraging our team to work from home for the foreseeable future. We have no plans to require on-site work and have no limitations on working from home. We intend to resume on-site work eventually when it is safe to do so.

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$420,372 Low Average $676,487 High $932,603

Understand the total compensation opportunity for Onboarding Associate, Client Services at companies like 829 STUDIOS, base salary plus other pay elements

Average Total Cash Compensation

Includes base and annual incentives

$420,372
$932,603
$676,487
The chart shows total cash compensation for the 829 STUDIOS Onboarding Associate, Client Services in the United States, which includes base, and annual incentives can vary anywhere from $420,372 to $932,603 with an average total cash compensation of $676,487. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. The total cash compensation may get paid differently by industry, location, and other factors.
Job Openings for 829 STUDIOS Onboarding Associate, Client Services
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... service. Ideal Qualifications: * Bachelor's degree in Accounting or Finance * CPA license or EA ... Build client relationships and share insights via monthly calls * Potential to supervise associate ...
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The Client Success is responsible for developing customer relationships that promote retention and ... growth through excellent customer service and delivery, communication and on-boarding ...
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JTB INTERNATIONAL INC - McLean , VA
Wellness resources Global Advisor Group provides financial planning and wealth management services ... We are seeking a Client Service Associate to help us deliver exceptional results and join our team
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Kimmel & Associates - Virginia Beach , VA
For more than 30 years, this client has provided high quality, award winning disaster cleanup ... onboarding of new hires and long-term development of technicians and leadership within the ...
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