A2 HOSTING Junior System Administrator - System Monitoring (Remote) Salary in the United States

A2 - Junior Systems Administrator

Job Overview

A2 Hosting, Inc provides Linux and Windows web hosting, virtual private servers and dedicated servers to clients around the world.  As a Junior System Administrator, you are part of our global 24x7 technical operations organization. As a member of the technical operations team, you would be responsible for investigating and providing solutions to make our customer experience better.

A2 Core Values

At A2 Hosting our Core Values guide the work that we do. You might fit in well at A2 if these values describe you:

Passionate - We take pride in what we do
Collaborative - We think about the team first
Customer Focused - We are empathetic and respectful
Curious - We desire to learn and do better
Agile - We are able to move quickly and easily

Typical Duties and Responsibilities

• Provide solutions to moderately technical issues from internal business units.
• Monitor the A2 server farm for stability and take proactive and reactive measures to correct and prevent system issues.
• Work together with our support teams to resolve any customer impacting server issues.
• Document system incidents for follow up.
• Work closely with other internal departments on the best practices for monitoring and resolving issues when alerts are received.
• Add, modify and remove monitoring checks as business needs change.
• Other duties as assigned.

Minimum Qualifications

• 2 years of Linux (CentOS/RHEL) System Administrator experience.
• Experience writing basic shell scripts to help automate routine tasks.
• The ability to read technical documentation and execute commands based on a troubleshooting guide.
• Basic troubleshooting knowledge in web hosting software such as Apache, MySQL and Exim in a CLI (SSH) interface.
• The ability to work on a flexible schedule including nights and weekends.
• Ability to work on your own or as a team in a fast paced and constantly changing environment.
• Excellent verbal and written English communication skills.