How much does a Fire Alarm Technician make at companies like AAA in the United States? The average salary for Fire Alarm Technician at companies like AAA in the United States is $52,238 as of June 27, 2024, but the range typically falls between $45,686 and $58,789. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities
About AAA
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We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
AAA recently acquired SafeGuard, the 11th largest smart home security company in the United States, with the vision to become the most trusted brand in this industry. Safeguard, has been Protecting Arizona families and businesses for over 50 years; we are Arizona's largest locally-operated security provider. With an A+ Better Business Bureau Ranking, we prove every day that we love being there for and helping our customers. We work hard to create an environment where you can thrive and use your skills and talents to help us deliver legendary Customer Service. You’ll help positively impact every homeowner and the communities that we serve, too.
Safeguard Security has an opportunity for a Commercial Service Technician to service, maintain, and repair our systems in commercial properties.
JOB SUMMARY
This position is responsible for service, repair, maintenance, and inspections of fire alarm and life safety systems for the existing customer base. These services are critical for the ongoing customer service experience and satisfaction of the account base. The department has primary responsibility for customer retention through the responsiveness and provision of inspection, repair, support, and maintenance operations and service. This is the intermediate level position.
RESPONSIBILITIES/JOB DUTIES
Perform fire alarm inspections, identifying deficiencies and upgrade opportunities. Assist in training level 1 technicians
Perform fire alarm repairs, maintenance, and upgrades. Assist in training level 1 technicians
Support the service advisors, key account coordinators, and customer support representatives in the performance of their jobs and service calls.
Create reports for customer and agency documentation and submittal.
Maintain relationship with municipal and state fire authorities for licensing and inspections. Interface with the monitoring center manager and supervisors.
Maintain relationships with major accounts and multi-location accounts to ensure satisfaction and retention.
KNOWLEDGE AND SKILLS
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EDUCATION, KNOWLEDGE, SKILLS, COMPETENCIES, CERTIFICATIONS/LICENSES
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