ABBOTT LABORATORIES Business Support Coordinator Salary in the United States

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

Business Support Coordinator

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.

• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

• An excellent retirement savings plan with high employer contribution

• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

The position of Business Support Coordinator serves our Toxicology business unit principally located in our Richmond, Virginia office.  Business support coordinators are responsible for several functions that support our clients including scheduling onsite collections, coordinating and following up on post-accident and reasonable suspicion testing and random testing.

What You’ll Work On

• Address client needs as they occur; demonstrated strong sense of customer service

• Find and communicate with contractors to complete collection events.

• Work with warehouse team to ensure contractors have necessary supplies to complete all scheduled events.

• Act as liaison between contractors and accounting to ensure timely and accurate payment of contractor invoices.

• Identify clients and collection network providers that require additional attention or problem resolution and communicate these issues to the appropriate member of management.

• Negotiate pricing on a case by case basis for each collection event as needed.

• Schedule emergency collections on an as needed basis for external clients and follow up to ensure timely and accurate reporting of test results.

Required Qualifications

• Bachelor’s degree from four-year college or university, or 2-3 or more years of related experience and/or training, or equivalent combination of education and experience

• Proficiency with Microsoft Office (Word, Excel, Outlook)

Preferred Qualifications

• Prior drug testing knowledge

• Federal DOT Drug Testing regulation knowledge

• Basic understanding of pricing and profitability

Apply Now

* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.

The base pay for this position is $17.60 – $35.20 per hour. In specific locations, the pay range may vary from the range posted.