ABBOTT LABORATORIES Client Services Representative Salary in the United States

How much does a Client Services Representative make at companies like ABBOTT LABORATORIES in the United States? The average salary for Client Services Representative at companies like ABBOTT LABORATORIES in the United States is $36,353 as of May 28, 2024, but the range typically falls between $31,606 and $41,101. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

About ABBOTT LABORATORIES

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What does a Client Services Representative do at companies like ABBOTT LABORATORIES?

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

Client Services Representative

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

  • Career development with an international company where you can grow the career you dream of.

  • Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

  • An excellent retirement savings plan with high employer contribution

  • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

Our location in Richmond, VA currently has an opportunity for a Client Service Representative. The Client Services Team plays a critical role in shaping Abbott Rapid Diagnostics’ image with its customers, vendors, and business partners. Abbott RDX imparts the importance of that role, by selecting Client Services Representatives who are committed to knowledgeable, responsive, helpful, and courteous interactions with every caller. A Client Services Representative handles inbound customer service, and supply order calls, as well as responds to customer emails.

What You’ll Work On

  • Demonstrate drive to provide outstanding customer service with clear verbal and written communications

  • Answer phones, research questions, and document all customer interactions

  • Flexibility to operate in several systems or platforms and balance tasks throughout the work day

  • Ability to multitask in handling customers on various reporting platforms

  • Fostering a customer service culture that strives for 100% customer satisfaction

  • Strong computer skills on various computer systems

  • Positive and helpful attitude

  • Punctuality and attendance

  • Initiative and attention to detail

  • Flexible work schedule (shifts run from 8 am EST through 8 pm EST)

Required Qualifications

  • A high school diploma or GED

  • Strong verbal and written communication skills

  • Problem-solving skills

  • Self-disciplined and self-sufficient

Preferred Qualifications

  • 3 years of Customer Service experience

  • A four-year degree from an accredited college or university is strongly preferred

  • Call center experience strongly preferred

  • Worked in a metrics-driven environment

Apply Now

* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.



The base pay for this position is $15.77 – $31.53 per hour. In specific locations, the pay range may vary from the range posted.

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Client Service Representative

Hope Springs Veterinary - Chesapeake, VA

$31,606 Low Average $36,353 High $41,101

Understand the total compensation opportunity for Client Services Representative at companies like ABBOTT LABORATORIES, base salary plus other pay elements

Average Total Cash Compensation

Includes base and annual incentives

$31,606
$41,101
$36,353
The chart shows total cash compensation for the ABBOTT LABORATORIES Client Services Representative in the United States, which includes base, and annual incentives can vary anywhere from $31,606 to $41,101 with an average total cash compensation of $36,353. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. The total cash compensation may get paid differently by industry, location, and other factors.
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