ABBOTT LABORATORIES Laboratory Diagnostic Sales Representative Ambassador (New England) Salary in the United States

How much does a Laboratory Diagnostic Sales Representative Ambassador (New England) make at companies like ABBOTT LABORATORIES in the United States? The average salary for Laboratory Diagnostic Sales Representative Ambassador (New England) at companies like ABBOTT LABORATORIES in the United States is $100,010 as of February 26, 2024, but the range typically falls between $81,464 and $118,555. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities2

About ABBOTT LABORATORIES

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What does a Laboratory Diagnostic Sales Representative Ambassador (New England) do at companies like ABBOTT LABORATORIES?

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 103,000 colleagues serve people in more than 160 countries.

Primary Job Function

The Sales Ambassador will be the representative of Abbott and the Abbott Diagnostics Division (ADD) brand to the customer. The Sales Ambassador operates as the primary account management contact with customer account; with a focus to improve economic profitability; increase customer loyalty; business retention; and drive value expansion. Additional functions include:

  • Act as trusted partner to existing customers
  • Build promoters and achieve targeted retention rate
  • Manage and drive development of accounts according to strategic account plan (i.e., value expansion and economic profitability)
  • Coordinate order, delivery, and billing

Position Accountability Scope

Be the representative of Abbott and the ADD brand to the customer with emphasis on laboratory management. Will interact with Acquisition and Sales Specialist teams; Value Expansion Representative; Area/ Regional Marketing; Customer Support Center and Technical Service; Finance. This position is a very visible and will influence customer purchase decisions. Makes decision on reagent utilization on integrations and troubleshooting product replacement that impacts annual supply budget of approximately $3M for US. Considers financial and customer implications as part of decision making. Critical contribution to the effectiveness of the CAPA system with responsibility for accurate documentation of customer complaints and the actions taken to resolve those concerns. Exhibits high level of integrity; honesty; keeping commitments and presenting information completely and accurately to both internal and external customers. Monitor and maintains customer satisfaction through direct contact. Adheres to safety guidelines; policies; procedures.

Minimum Position Requirements

  • Bachelor’s degree or equivalent relevant experience required.
  • 2+ years’ experience relevant healthcare/sales experience
  • Ability to travel up to 75% in assigned territory and other domestic business locations.

Preferred Position Requirements

  • Bachelor’s degree in Business, Biomedical, Engineering, Electrical, Mechanical, Medical Technology or Commercial is preferred.
  • Experience interfacing with customers.
  • Strong people management and communication skills.
  • Trouble shooting/problem solving skills.
  • Proficient with MS Office (e.g., Word, Excel, and PowerPoint); internet savvy.
  • Shows ability to prioritize work independently.
  • Negotiation skills.
  • Demonstrate sales skills.
  • Commitment to customers; Service-minded
  • Demonstrates innovation, adaptability, and schedule flexibility; Considers a dynamic environment as an opportunity to learn and grow.
  • Analyzes discrete issues and provide solutions; Identifies missing information or recognizes underlying issues; Organizes thoughts and information into clear explanations or presentations.
  • Anticipates, identifies and meets internal and external customer needs and requests; Negates and Resolves Conflicts; Maintains a professional demeanor, even under stressful conditions.
  • Makes logical timely decisions based on analysis and experience.
  • Effectively Manages Time; Prioritizes tasks and defines tasks necessary to meet goals; Organizes own activities and time to complete multi-faceted tasks and assignments; Manages daily workload related to call documentation; parts inventory and cycle count accuracy.
  • Demonstrates proficiency and works efficiently with computer and other digital devices.
  • Adheres to proper call documentation.
  • Displays effective oral and written communication to accomplish business goals and foster building customer rapport and relationships.
  • Develops self by acquiring the skills, knowledge and experience to support the business direction of the organization and grow professionally.
  • Persuades others to support a course of action; acts proactively to originate actions to improve existing conditions and process.

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Understand the total compensation opportunity for Laboratory Diagnostic Sales Representative Ambassador (New England) at companies like ABBOTT LABORATORIES, base salary plus other pay elements

Average Total Cash Compensation

Includes base and annual incentives

$81,464
$118,555
$100,010
The chart shows total cash compensation for the ABBOTT LABORATORIES Laboratory Diagnostic Sales Representative Ambassador (New England) in the United States, which includes base, and annual incentives can vary anywhere from $81,464 to $118,555 with an average total cash compensation of $100,010. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. The total cash compensation may get paid differently by industry, location, and other factors.
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