ABBOTT LABORATORIES Product Performance Technician II Salary in the United States

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 103,000 colleagues serve people in more than 160 countries.

Product Performance Technician II

This role supports the Product Performance Engineering (PPE) group with the following:

Major Responsibilities Include:

• Receiving returned product in the lab and, if applicable, ensuring complaint product details match the actual product.
• Utilizing diagnostic procedures, tools, judgment, & experience to determine root cause of field events with Abbott capital equipment.
• Documenting results of root cause investigations in the appropriate forms in a clear, concise, consistent manner.
• Communicating to management when a root cause investigation or adverse trend points to a deficiency in manufacturing processes or design.
• Participating in reviews of complaint and manufacturing data to ensure the business is aware of product quality issues.
• Obtaining product knowledge of all products the lab is responsible for evaluating.
• Maintaining lab equipment to ensure calibrations and preventative maintenance are performed promptly.
• Providing feedback to management for process improvement.
• Training fellow team members and new-hires on various products and tools.
• Complying with the U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments.
• Maintaining positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
• Performing other related duties and responsibilities, on occasion, for the Cardiovascular Neuromodulation division as needed.

Qualification Requirements:

• 2-year technical or Associate degree in Electrical Technology or 3-4 years electrical/electronic experience
• Risk management experience
• Computer knowledge is essential (especially Microsoft Office Suite)
• Demonstrated ability to understand and comply with applicable industry regulations and follows company operating procedures, policies, and rules are essential
• Ability to use test equipment such as oscilloscopes, voltmeters, & microscopes
• Strong multitasking skills
• Reliable communication and interpersonal skills
• A solid troubleshooting and root cause analysis skillset in electronics
• Must be able to lift 50 lbs. on occasion
• Familiarity with computer operating systems
• Strong organizational and follow-up skills, as well as attention to detail