Commercial Vehicle Group, Inc. Technical Customer Support Specialist IV Salary in the United States
How much does a Technical Customer Support Specialist IV make at companies like Commercial Vehicle Group, Inc. in the United States? The average salary for Technical Customer Support Specialist IV at companies like Commercial Vehicle Group, Inc. in the United States is $116,094 as of March 26, 2024, but the range typically falls between $101,491 and $131,750. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities
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What does a Technical Customer Support Specialist IV do at companies like Commercial Vehicle Group, Inc.?
Technical Customer Support Specialist IV responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Being a Technical Customer Support Specialist IV utilizes a database of technical product information to inform decisions and recommendations. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Additionally, Technical Customer Support Specialist IV records client interactions, including inquiries, complaints, comments, and actions taken. May train or guide lower-level specialists or representatives. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Customer Support Specialist IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. To be a Technical Customer Support Specialist IV typically requires 7+ years of related experience. (Copyright 2024 Salary.com)
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What does a Technical Customer Support Specialist IV do?
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Level of Education
- Technical Customer Support Specialist IV Salaries with No Diploma
- Technical Customer Support Specialist IV Salaries with a High School Diploma or Technical Certificate
- Technical Customer Support Specialist IV Salaries with an Associate's Degree
- Technical Customer Support Specialist IV Salaries with a Bachelor's Degree
- Technical Customer Support Specialist IV Salaries with a Master's Degree or MBA
- Technical Customer Support Specialist IV Salaries with a JD, MD, PhD or Equivalent