EMERSON RADIO CORP Technical Customer Support Representative II Salary in the United States
How much does a Technical Customer Support Representative II make at companies like EMERSON RADIO CORP in the United States? The average salary for Technical Customer Support Representative II at companies like EMERSON RADIO CORP in the United States is $53,539 as of March 26, 2024, but the range typically falls between $47,648 and $60,414. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities
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What does a Technical Customer Support Representative II do at companies like EMERSON RADIO CORP?
Technical Customer Support Representative II provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. Being a Technical Customer Support Representative II provides customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction. Documents support interactions, including details of inquiries, complaints, comments, and actions taken. Additionally, Technical Customer Support Representative II possesses a strong understanding of the organization's products and services. Escalates more complex inquiries to a higher level support team. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. The Technical Customer Support Representative II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Technical Customer Support Representative II typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
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What does a Technical Customer Support Representative II do?
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Level of Education
- Technical Customer Support Representative II Salaries with No Diploma
- Technical Customer Support Representative II Salaries with a High School Diploma or Technical Certificate
- Technical Customer Support Representative II Salaries with an Associate's Degree
- Technical Customer Support Representative II Salaries with a Bachelor's Degree
- Technical Customer Support Representative II Salaries with a Master's Degree or MBA
- Technical Customer Support Representative II Salaries with a JD, MD, PhD or Equivalent