INTEVAC INC Technical Customer Support Supervisor Salary in the United States

How much does a Technical Customer Support Supervisor make at companies like INTEVAC INC in the United States? The average salary for Technical Customer Support Supervisor at companies like INTEVAC INC in the United States is $108,105 as of September 27, 2021, but the range typically falls between $93,754 and $126,468. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

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What does a Technical Customer Support Supervisor do at companies like INTEVAC INC?

Technical Customer Support Supervisor supervises a technical support team that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Technical Customer Support Supervisor trains staff in products, features, standard policies, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Technical Customer Support Supervisor monitors queues, response times, and staff performance. Responds to escalated issues to develop and communicate solutions for complex or critical issues. Has a high level and up to date knowledge of products. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Customer Support Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Technical Customer Support Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2021 Salary.com)

See user submitted job responsibilities for Technical Customer Support Supervisor.

Check out Technical Customer Support Supervisor jobs in Virginia

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American Association Of Motor Vehicle Admin. - Arlington, VA

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Digital Gaming Corporation - Columbia, VA

$93,754 Low Average $108,105 High $126,468

Understand the total compensation opportunity for Technical Customer Support Supervisor at companies like INTEVAC INC, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
$93,754
$126,468
$108,105

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
$96,120
$134,106
$113,893
These charts show the average base salary (core compensation), as well as the average total cash compensation for Technical Customer Support Supervisor in companies like INTEVAC INC in the United States. The base salary for Technical Customer Support Supervisor in companies like INTEVAC INC range from $93,754 to $126,468 with the average base salary of $108,105. The total cash compensation, which includes bonus, and annual incentives, can vary anywhere from $96,120 to $134,106 with the average total cash compensation of $113,893.
Job Openings for INTEVAC INC Technical Customer Support Supervisor
Dunhill Professional Search - Reston , VA
... with a high Customer Satisfaction rating. Analyzes performance indicators such as number of ... Experience analyzing, troubleshooting, and providing solutions for technical issues. Strong ...
Dice.com - 3 days ago
Information Technology Services, Inc. - Norfolk , VA
... by providing technical guidance, knowledge, and support of university-managed IT resources ... This employee will exercise excellent customer service skills in support of all faculty and staff ...
Recruitology - 1 day ago
Reporting to the Director of Customer Support, your mission will be to support potential and existing subscribers via chat, phone and/or email, from resolving technical issues to changing passwords ...
LinkedIn - 12 days ago
Haulotte US, Inc. - Virginia Beach , VA
... to customers and technical team. Apply knowledge, experience, training, documentation ... support as requested. Ensure cohesion between RSC and Regional Sales Managers. · Travel as ...
LinkedIn - 23 days ago
SIMCO Electronics - Dulles , VA
Responsibilities may include a combination of technical operations, customer service, shipping ... Support the Regional Director/VP in key initiatives and projects. * Recommendation for asset ...
LinkedIn - 9 days ago
Apogee, Inc. - Harrisonburg , VA
You'll report directly to a regional supervisor. You'll be a full-time worker, located in the ... desk or technical support experience * 2-3 years of customer support experience Important ...
LinkedIn - 80 days ago

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