How much does a Call Center Agent make in Rockford, IL? The average Call Center Agent salary in Rockford, IL is $41,254 as of March 01, 2025, but the salary range typically falls between $36,465 and $47,813. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Call Center Agent

Review the job openings and experience requirements for the Call Center Agent job to confirm that it is the job you are seeking.

See user submitted job responsibilities for Call Center Agent.

Job Openings for Call Center Agent in Rockford, IL
Konecta - San Antonio , TX
Are you a people person with a passion for making connections? We're looking for an enthusiastic and motivated Outbound Call Center Agent to join our dynamic team! In this role, you'll engage with ...
LinkedIn - 1 day ago
Winsor Consult Group - Honolulu , HI
Winsor, a company that specializes in helping communities recover from disasters, economic hardship and removal of contaminants in their homes is looking for ten Call Center Agents. This is a ...
ZipRecruiter - 13 days ago
Immersive training with computer-based modules, instructor-led sessions, hands-on activities, role-play, and call shadowing * Robust mentorship program to support New Hire onboarding Skills ...
JobGet - Today
NATIONWIDE CAPITAL SOLUTION - New York , NY
* Provide information about the products and se * Document and update customer records based on inte Qualifications: * Previous experience in customer service, sales, or other related fields * Ability ...
ZipRecruiter - Today
Westwood Insurance Agency - Plano , TX
... call center. Principal Responsibilities: * Quote and sell various insurance policies to potential customers via telephone and email with multiple carriers and meet sales targets * Use company sales ...
LinkedIn - 6 days ago
UNIVISTA INSURANCE - San Antonio , TX
Previous experience in a call center or customer service role is preferred. * Experience in sales or telemarketing is a plus. * Excellent verbal and written communication skills, with the ability to ...
ZipRecruiter - 10 days ago

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Understand the total compensation opportunity for a Call Center Agent, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
36465
47813
41254

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
39307
52571
44970
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Agent in Rockford, IL. The base salary for Call Center Agent ranges from $36,465 to $47,813 with the average base salary of $41,254. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $39,307 to $52,571 with the average total cash compensation of $44,970.

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

36465
47813

 

About Rockford, Illinois    Rockford is a city in Winnebago County in the U.S. state of Illinois, in far northern Illinois. Located on the banks of the Rock River, Rockford is t....More

Rockford, Illinois  area prices were up 1.3% from a year ago

Call Center Agent Salary in popular cities: ChicagoAuroraJoliet

Jobs with a similar salary range to Call Center Agent : Inbound Customer Service Representative, Call Agent, Cabin Steward