What are the main factors that influence a Call Center Manager's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

What industry pays the highest salary for Call Center Manager?

The Pharmaceuticals industry offers the highest average compensation for Call Center Manager roles, with salaries approximately 20% above the market median.

How does experience change A Call Center Manager's salary?

A Call Center Manager's salary grows with experience: a Call Center Dialing System Administrator (2-4 years)earns $70,409, a Call Center Manager (4-5 years)earns $103,792, a Contact Center Senior Manager (5+ years)earns $153,001, a Contact Center Director (5+ years)earns $190,284, an SVP of Contact Center Operations (5+ years)earns $254,343,

What are the highest paying states for a Call Center Manager?

Call Center Manager salary varies significantly by state. The top 3 highest paying states for Call Center Manager roles are District of Columbia $108,612, California $108,200, Massachusetts $106,758. These tech hubs typically pay 10-15% above the national average.

How much do different types of Call Center Manager roles make?

Salaries for Call Center Manager level roles vary by specialization: Call Center Scheduling Manager: $112,000; Nurse Call Center Manager: $110,310; Call Center Quality Manager: $104,900; Healthcare Call Center Manager: $104,000; Medical Call Center Manager: $103,954.

Call Center Manager Salary in Connecticut

How much does a Call Center Manager make in Connecticut?

As of September 01, 2026, the average salary for a Call Center Manager in Connecticut is $104,836 per year, which breaks down to an hourly rate of $50.

However, a Call Center Manager's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $131,953
Majority Range (25th-75th percentile): $92,920 to $119,030
Entry-Level (10th percentile): $82,071

10% $82,071

50% (Median) $104,836

90% $131,953

Call Center Manager Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$119,030	$9,919	$2,289	$57
Average	$104,836	$8,736	$2,016	$50
25th Percentile	$92,920	$7,743	$1,787	$45

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Key Factors That Influence Call Center Manager Salaries

A Call Center Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Call Center Manager Salaries?

Experience is a primary driver of a Call Center Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Entry-Level (less than 1 year): $70,409
Early Career (1-2 years): $103,792
Mid-Level (2-4 years): $153,001
Senior-Level (5-8 years): $190,284
Expert (over 8 years): $254,343

Levels	Salary
Call Cent... Level Call Center Manager	$70,409
Call Cent... Level Call Center Manager	$103,792
Contact C... Level Call Center Manager	$153,001
Contact C... Level Call Center Manager	$190,284
SVP of Co... Level Call Center Manager	$254,343

View as Graph

How Do Call Center Manager Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Call Center Managers. For example, consider the average annual salaries in these key locations:

District of Columbia: $108,612.
California: $108,200.
Massachusetts: $106,758.

District of Columbia $108,612 California $108,200 Massachusetts $106,758 Washington $106,366 New Jersey $106,327 Alaska $106,189 Connecticut $104,836 New York $104,286

Hawaii $102,530 Rhode Island $101,706 Maryland $101,147 Minnesota $100,382 Colorado $100,088 Illinois $99,990 Oregon $99,617 Delaware $99,342

New Hampshire $99,170 Virginia $98,783 Pennsylvania $97,655 Nevada $97,086 North Dakota $96,900 Michigan $96,605 Wisconsin $96,498 Vermont $96,282

Texas $95,683 Maine $95,644 Arizona $95,585 Ohio $95,517 Georgia $94,614 Indiana $94,163 Wyoming $94,075 Utah $93,937

Iowa $93,878 Kansas $93,407 Louisiana $93,270 North Carolina $93,221 Missouri $93,201 Florida $92,819 Montana $92,613 Nebraska $92,417

Kentucky $92,309 South Carolina $91,916 Tennessee $91,671 Idaho $91,573 New Mexico $90,857 Oklahoma $90,700 Alabama $90,121 South Dakota $89,150

Arkansas $88,620 West Virginia $88,336 Mississippi $87,482

Top Paying Cities for Call Center Managers

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

Old Mystic: $103,173
Oneco: $102,907
Avon: $103,370

Old Mystic, CT $103,173 Oneco, CT $102,907 Avon, CT $103,370 Bloomfield, CT $103,429 Windsor, CT $103,432 Bristol, CT $103,421 Burlington, CT $103,415 Broad Brook, CT $102,854

Canaan, CT $102,925 Canton, CT $103,320 Canton Center, CT $103,290 Colebrook, CT $102,928 Collinsville, CT $103,312 East Berlin, CT $103,256 East Canaan, CT $103,041 East Glastonbury, CT $103,430

East Granby, CT $102,868 East Hartland, CT $102,605 East Windsor Hill, CT $103,352 Ellington, CT $102,630 Farmington, CT $103,258 Falls Village, CT $103,277 Glastonbury, CT $103,434 Granby, CT $102,657

Berlin, CT $103,249 Lakeville, CT $103,365 Manchester, CT $103,421 Bolton, CT $103,288 New Britain, CT $103,217 New Hartford, CT $103,398 Norfolk, CT $103,182 North Canton, CT $103,212

North Granby, CT $102,355 Pine Meadow, CT $103,305 Plainville, CT $103,256 Barkhamsted, CT $103,098 Poquonock, CT $103,352 Riverton, CT $102,972 Vernon Rockville, CT $103,147 Rocky Hill, CT $103,318

Salisbury, CT $102,671 Sharon, CT $104,148 Simsbury, CT $103,279 Somers, CT $101,785 Somersville, CT $101,765 South Glastonbury, CT $103,406 South Windsor, CT $103,391 North Windham, CT $103,149

Pomfret Center, CT $103,041 Putnam, CT $102,982 Quinebaug, CT $103,013 Rogers, CT $102,978 Scotland, CT $103,154 South Willington, CT $102,894 South Windham, CT $103,176 South Woodstock, CT $103,030

Storrs Mansfield, CT $103,093 Thompson, CT $103,002 Ashford, CT $102,913 Willington, CT $102,881 Windham, CT $103,160 Woodstock, CT $103,000 Woodstock Valley, CT $102,958 New London, CT $103,178

Baltic, CT $103,153 Canterbury, CT $103,110 Central Village, CT $103,029 East Lyme, CT $103,211 Bozrah, CT $103,165 Gales Ferry, CT $103,171 Gilman, CT $103,186 Mashantucket, CT $103,160

Ledyard, CT $103,169 Groton, CT $103,177 Hanover, CT $103,152 Jewett City, CT $103,147 Montville, CT $103,175 Moosup, CT $102,979 Mystic, CT $103,172 Niantic, CT $103,205

North Stonington, CT $103,122 Norwich, CT $103,148 Preston, CT $103,148 Oakdale, CT $103,202 Old Lyme, CT $103,403 Stafford, CT $102,459 Stafford Springs, CT $102,510 Staffordville, CT $102,362

Suffield, CT $101,688 Taconic, CT $103,047 Tariffville, CT $103,096 Enfield, CT $101,666 Tolland, CT $102,842 Unionville, CT $103,346 East Windsor, CT $102,721 Weatogue, CT $103,375

West Granby, CT $102,877 West Hartland, CT $102,642 West Simsbury, CT $103,266 West Suffield, CT $101,705 Winchester Center, CT $103,277 Windsor Locks, CT $102,724 Winsted, CT $103,267 Hartford, CT $103,521

West Hartford, CT $103,433 East Hartford, CT $103,513 Wethersfield, CT $103,428 Newington, CT $103,238 Plainfield, CT $103,073 Quaker Hill, CT $103,178 South Lyme, CT $103,274 Sterling, CT $102,881

Stonington, CT $103,151 Pawcatuck, CT $103,095 Taftville, CT $103,148 Uncasville, CT $103,171 Versailles, CT $103,143 Voluntown, CT $103,068 Waterford, CT $103,180 Wauregan, CT $103,021

West Mystic, CT $103,174 Yantic, CT $103,155 Ansonia, CT $105,235 Beacon Falls, CT $104,954 Botsford, CT $106,889 Branford, CT $104,247 Cheshire, CT $104,055 Centerbrook, CT $103,723

Chester, CT $103,723 Clinton, CT $104,175 Cobalt, CT $103,441 Colchester, CT $103,341 Cromwell, CT $103,313 Deep River, CT $103,784 Derby, CT $105,716 Killingworth, CT $104,044

Salem, CT $103,263 Durham, CT $103,789 East Haddam, CT $103,492 East Hampton, CT $103,473 Essex, CT $103,632 Guilford, CT $104,340 Haddam, CT $103,690 Hadlyme, CT $103,547

Hawleyville, CT $106,620 Higganum, CT $103,715 Ivoryton, CT $103,744 Madison, CT $104,214 Marion, CT $103,769 Marlborough, CT $103,408 Meriden, CT $103,493 Middlefield, CT $103,569

Middle Haddam, CT $103,512 Middletown, CT $103,449 Milford, CT $107,195 Milldale, CT $103,602 Monroe, CT $108,265 Moodus, CT $103,519 Newtown, CT $106,828 North Branford, CT $104,217

Northford, CT $104,200 North Haven, CT $104,122 North Westchester, CT $103,331 Old Saybrook, CT $103,673 Orange, CT $104,603 Oxford, CT $105,782 Plantsville, CT $103,596 Portland, CT $103,396

Rockfall, CT $103,454 Sandy Hook, CT $106,735 Seymour, CT $105,291 Shelton, CT $107,928 South Britain, CT $106,171 Southbury, CT $106,135 Southington, CT $103,327 Stevenson, CT $108,495

Wallingford, CT $104,021 Stratford, CT $109,993 Westbrook, CT $103,932 New Haven, CT $103,972 East Haven, CT $104,022 Hamden, CT $104,113 West Haven, CT $104,063 Bethany, CT $104,506

Woodbridge, CT $104,282 Willimantic, CT $103,177 Abington, CT $103,027 Amston, CT $103,285 Andover, CT $103,240 Ballouville, CT $102,938 Brooklyn, CT $103,026 Chaplin, CT $103,114

Columbia, CT $103,250 Coventry, CT $103,185 Danielson, CT $102,903 Dayville, CT $102,908 Eastford, CT $102,981 East Killingly, CT $102,805 East Woodstock, CT $103,018 Fabyan, CT $103,019

Grosvenor Dale, CT $103,020 Hampton, CT $103,080 Hebron, CT $103,303 Lebanon, CT $103,212 Mansfield Center, CT $103,122 Mansfield Depot, CT $103,126 North Franklin, CT $103,165 North Grosvenordale, CT $103,027

Pomfret, CT $103,034 Bridgeport, CT $110,279 Trumbull, CT $109,687 Easton, CT $109,625 Waterbury, CT $104,392 Prospect, CT $104,366 Wolcott, CT $103,786 Bantam, CT $104,766

Bethlehem, CT $104,997 Cornwall, CT $104,267 Cornwall Bridge, CT $104,872 Gaylordsville, CT $105,823 Goshen, CT $104,003 Kent, CT $105,083 Lakeside, CT $104,882 Litchfield, CT $104,390

Middlebury, CT $105,121 Morris, CT $104,711 Naugatuck, CT $104,859 New Milford, CT $106,141 New Preston Marble Dale, CT $105,270 Northfield, CT $104,041 Oakville, CT $104,466 Pequabuck, CT $103,665

Plymouth, CT $104,006 Roxbury, CT $106,063 Sherman, CT $106,265 South Kent, CT $105,324 Terryville, CT $103,744 Thomaston, CT $104,165 Torrington, CT $103,710 Harwinton, CT $103,738

Washington, CT $105,494 Washington Depot, CT $105,564 Watertown, CT $104,611 West Cornwall, CT $103,949 Woodbury, CT $105,430 Bethel, CT $106,744 Brookfield, CT $106,574 Cos Cob, CT $111,225

Danbury, CT $106,590 New Fairfield, CT $106,591 Darien, CT $111,192 Fairfield, CT $110,213 Georgetown, CT $109,332 Greenwich, CT $111,141 Greens Farms, CT $110,150 New Canaan, CT $110,727

Norwalk, CT $110,799 Old Greenwich, CT $111,226 Redding Center, CT $108,292 Redding Ridge, CT $108,292 Ridgefield, CT $107,339 Riverside, CT $111,220 Westport, CT $110,151 Weston, CT $109,698

Southport, CT $110,188 Redding, CT $108,049 Wilton, CT $109,809 Stamford, CT $111,251 Bridgewater, CT $106,425

Call Center Manager Salary by Industry: Top Paying Sectors

For Call Center Manager roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Pharmaceuticals and Software & Networking sectors offer the strongest compensation, at 20% above the average. In contrast, Call Center Manager positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view Call Center Manager as a support function rather than a direct revenue driver.

The top paying industries for a Call Center Manager

Industry Sector	Average Annual Salary	Average Hourly Rate	Pay vs.Avg
Pharmaceuticals	$125,803	$60.0	20%
Software & Networking	$122,658	$59.0	17%
Financial Services	$120,561	$58.0	15%
Energy & Utilities	$117,416	$56.0	12%
Biotechnology	$115,319	$55.0	10%

Call Center Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Call Center Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

$92,920

Average $104,836/year

$119,030

$7,743

Average $8,736/month

$9,919

$1,787

Average $2,016/week

$2,289

$45

Average $50/hour

$57

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$119,030	$9,919	$2,289	$57
Average	$104,836	$8,736	$2,016	$50
25th Percentile	$92,920	$7,743	$1,787	$45

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Call Center Manager Salary in Connecticut

How much does a Call Center Manager make in Connecticut?

Key Factors That Influence Call Center Manager Salaries

How Experience Level Affects Call Center Manager Salaries?

How Do Call Center Manager Salaries Vary from State to State?

Top Paying Cities for Call Center Managers

Call Center Manager Salary by Industry: Top Paying Sectors

The top paying industries for a Call Center Manager

Call Center Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Find Your Next Call Center Manager Job

For Employees

For Employers

Where Does Our Salary Data Come From?

Are you an HR manager or compensation specialist?

Call Center Manager Salary in Connecticut

How much does a Call Center Manager make in Connecticut?

Key Factors That Influence Call Center Manager Salaries

How Experience Level Affects Call Center Manager Salaries?

How Do Call Center Manager Salaries Vary from State to State?

Top Paying Cities for Call Center Managers

Call Center Manager Salary by Industry: Top Paying Sectors

The top paying industries for a Call Center Manager

Call Center Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Salaries of Jobs related to Call Center Manager

Find Your Next Call Center Manager Job

For Employees

For Employers

Where Does Our Salary Data Come From?

Are you an HR manager or compensation specialist?