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As of August 01, 2026, the average salary for a Call Center Representative in Michigan is $49,359 per year, which breaks down to an hourly rate of $24.
However, a Call Center Representative's salary can vary significantly. Here’s a look at the typical salary range:
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Call Center Representative Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $54,848 | $4,571 | $1,055 | $26 |
| Average | $49,359 | $4,113 | $949 | $24 |
| 25th Percentile | $45,214 | $3,768 | $870 | $22 |
Ambs Call Center - Jackson, MI
Four Seasons Kanga Roof - Roseville, MI
Peninsula Federal Credit Union - Escanaba, MI
Isabella Bank - Mount Pleasant, MI
A Call Center Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Call Center Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Contact C... Level Call Center Representative | $36,030 |
| Contact C... Level Call Center Representative | $40,060 |
| Call Cent... Level Call Center Representative | $48,955 |
| Contact C... Level Call Center Representative | $55,284 |
| Inbound C... Level Call Center Representative | $61,341 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Call Center Representatives. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Call Center Representative roles, the industry you choose can affect earning potential by as much as 68% (the gap between the highest and lowest paying industries). Data shows that the Energy & Utilities and Pharmaceuticals sectors offer the strongest compensation, at 20% above the average. In contrast, Call Center Representative positions in Transportation or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Call Center Representative as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Energy & Utilities | $59,230 | $28.0 | 20% |
| Pharmaceuticals | $58,243 | $28.0 | 18% |
| Software & Networking | $57,256 | $28.0 | 16% |
| Biotechnology | $56,762 | $27.0 | 15% |
| Financial Services | $55,282 | $27.0 | 12% |
Understanding how a Call Center Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $54,848 | $4,571 | $1,055 | $26 |
| Average | $49,359 | $4,113 | $949 | $24 |
| 25th Percentile | $45,214 | $3,768 | $870 | $22 |
Ready to take the next step in your career? Browse thousands of current Call Center Representative job openings on our job board. Use the search bar below to find your perfect match.
Veterinary United
New Baltimore, MI
Veterinary United | New Baltimore, MI
Job Description. Job Description. Are you passionate about animals and ready to start a career in Veterinary Medicine. Join Veterinary United, where our de... more
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American 1 Credit Union
Jackson, MI
American 1 Credit Union | Jackson, MI
Job Description. Job Description. Do you have Call Center experience. Are you enthusiastic, goal driven, flexible, reliable, and committed to excellent mem... more
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Qualfon
Highland Park, MI
Qualfon | Highland Park, MI
Banking Call Center Representative$20.00/hr 10:30am-7:15pmQualfon is hiring Customer Service Representatives (Banking Specialists) to support a financial s... more
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Bath Planet
Grand Rapids, MI
Bath Planet | Grand Rapids, MI
Call Center RepresentativeWith more than 25 years in business, Bath Planet is one of the fastest growing brands in the acrylic bath remodeling industry. We... more
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ProCare Rx
Southfield, MI
ProCare Rx | Southfield, MI
Call Center RepresentativeJob Category:Customer Service RepRequisition Number:CALLC001665Full-TimeOn-siteSouthfield, MI 48033, USADescriptionESSENTIAL DUTI... more
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Luxury Bath Technologies
48059, MI
Luxury Bath Technologies | 48059, MI
Job Description. Job Description. Call Center Representative. Port Huron, MI. $17/hour base + Uncapped Commission. Full-Time | Morning & Evening Shifts Ava... more
7 Days Ago
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