Customer Care Coordinator Salary in the United States
How much does a Customer Care Coordinator make in the United States?
As of September 01, 2026, the average salary for a Customer Care Coordinator in the United States is $44,300 per year, which breaks down to an hourly rate of $21.
However, a Customer Care Coordinator's salary can vary significantly. Here’s a look at the typical salary range:
Top Earners (90th percentile): $53,678
Majority Range (25th-75th percentile): $40,389 to $49,209
Key Factors That Influence Customer Care Coordinator Salaries
A Customer Care Coordinator's salary isn't a fixed number. It's shaped by several important factors.
Below, we'll explore how your years of experience, geographic location, education
and company size
can directly affect your earning potential.
How Experience Level Affects Customer Care Coordinator Salaries?
Experience is a primary driver of a Customer Care Coordinator's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
How Do Customer Care Coordinator Salaries Vary from State to State?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Care Coordinators. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities.
Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay.
Here are a few examples of average annual salaries in different U.S. cities:
San Jose: $55,876
San Francisco: $55,264
Oakland: $54,100
San Jose, CA$55,876
San Francisco, CA$55,264
Oakland, CA$54,100
New York, NY$51,007
Paramus, NJ$50,387
Queens Village, NY$50,385
Passaic, NJ$50,343
Bergenfield, NJ$50,339
Stamford, CT$50,241
Huntington, NY$50,223
Newark, NJ$49,896
Bridgeport, CT$49,802
Vallejo, CA$49,714
New Brunswick, NJ$49,696
Petaluma, CA$49,670
Middlesex, NJ$49,585
Somerset, NJ$49,554
Santa Cruz, CA$49,497
Boston, MA$49,227
Monterey, CA$49,071
Seattle, WA$48,970
Santa Rosa, CA$48,961
Los Angeles, CA$48,948
Juneau, AK$48,832
Washington, DC$48,784
Orange, CA$48,626
Santa Ana, CA$48,509
Long Beach, CA$48,465
Anaheim, CA$48,456
Anchorage, AK$48,434
Santa Maria, CA$48,301
Everett, WA$48,292
Danbury, CT$48,136
Bremerton, WA$48,075
Tacoma, WA$47,915
New Suffolk, NY$47,914
Sacramento, CA$47,902
Santa Barbara, CA$47,853
Trenton, NJ$47,805
San Diego, CA$47,805
Brockton, MA$47,756
Fairbanks, AK$47,647
Lompoc, CA$47,534
Lowell, MA$47,498
Ventura, CA$47,490
Nashua, NH$47,481
Stockton, CA$47,477
Modesto, CA$47,153
Poughkeepsie, NY$47,056
Olympia, WA$46,972
Kennewick, WA$46,972
New Haven, CT$46,954
Lawrence, MA$46,795
Hartford, CT$46,750
Riverside, CA$46,741
New Bedford, MA$46,697
Richland, WA$46,697
Bakersfield, CA$46,635
San Bernardino, CA$46,617
New Britain, CT$46,613
Atlantic City, NJ$46,613
New London, CT$46,595
Norwich, CT$46,582
Portsmouth, NH$46,573
Boulder, CO$46,479
Portland, OR$46,418
Worcester, MA$46,414
Minneapolis, MN$46,276
Philadelphia, PA$46,214
Honolulu, HI$46,068
Saint Paul, MN$46,047
Vineland, NJ$46,037
Providence, RI$45,909
Chicago, IL$45,780
Bellingham, WA$45,727
Springfield, MA$45,691
Baltimore, MD$45,678
Chico, CA$45,567
Pittsfield, MA$45,448
Manchester, NH$45,364
Spokane, WA$45,169
Denver, CO$45,164
Albany, NY$44,956
Troy, NY$44,938
Nassau, NY$44,891
Schenectady, NY$44,845
Wilmington, DE$44,810
Burlington, VT$44,748
Salem, OR$44,730
Portland, ME$44,593
Yakima, WA$44,548
Rochester, MN$44,411
Reno, NV$44,389
Fresno, CA$44,389
Milwaukee, WI$44,349
Detroit, MI$44,305
Ann Arbor, MI$44,297
Allentown, PA$44,292
Colorado Springs, CO$44,216
Syracuse, NY$44,194
Carson City, NV$44,194
Houston, TX$44,132
Eugene, OR$44,110
Gary, IN$44,057
Springfield, OR$44,021
Bismarck, ND$44,012
Galveston, TX$43,981
Medford, OR$43,915
Fort Collins, CO$43,897
Concord, NH$43,875
Austin, TX$43,862
Mesa, AZ$43,769
Reading, PA$43,764
Phoenix, AZ$43,760
Dallas, TX$43,747
Saint Cloud, MN$43,704
Madison, WI$43,645
Utica, NY$43,525
Rochester, NY$43,454
Des Moines, IA$43,450
Raleigh, NC$43,445
Atlanta, GA$43,379
Battle Creek, MI$43,366
Salt Lake City, UT$43,352
Lancaster, PA$43,286
Harrisburg, PA$43,224
Kansas City, MO$43,180
Champaign, IL$43,171
Kansas City, KS$43,171
Fort Worth, TX$43,166
Columbus, OH$43,159
Boca Raton, FL$43,149
Pittsburgh, PA$43,131
Richmond, VA$43,113
Indianapolis, IN$43,104
Cleveland, OH$43,100
Las Vegas, NV$43,047
Cincinnati, OH$43,047
Petersburg, VA$42,980
Huntsville, AL$42,914
Lansing, MI$42,884
Lebanon, PA$42,878
Pueblo, CO$42,874
Appleton, WI$42,861
Buffalo, NY$42,843
Dayton, OH$42,830
Racine, WI$42,821
Charlotte, NC$42,816
Saint Louis, MO$42,803
York, PA$42,776
Elkhart, IN$42,776
Gastonia, NC$42,768
Billings, MT$42,757
Beaumont, TX$42,745
Lorain, OH$42,737
Benton Harbor, MI$42,728
Toledo, OH$42,719
Binghamton, NY$42,697
Rock Hill, SC$42,692
Rockford, IL$42,670
Springfield, IL$42,652
Elyria, OH$42,648
Fargo, ND$42,648
Flagstaff, AZ$42,617
Fort Lauderdale, FL$42,590
Duluth, MN$42,564
Miami, FL$42,564
Cheyenne, WY$42,533
Grand Forks, ND$42,533
Bangor, ME$42,435
Cedar Rapids, IA$42,387
Durham, NC$42,368
Louisville, KY$42,364
Grand Rapids, MI$42,356
Hialeah, FL$42,351
Casper, WY$42,289
Scranton, PA$42,236
New Orleans, LA$42,223
Virginia Beach, VA$42,218
Akron, OH$42,196
Peoria, IL$42,139
Sarasota, FL$42,130
Nashville, TN$42,099
Omaha, NE$42,099
Green Bay, WI$42,099
Baton Rouge, LA$42,077
Charleston, SC$42,068
Jamestown, NY$42,046
Davenport, IA$42,046
Tucson, AZ$42,023
Saint Petersburg, FL$41,997
Tampa, FL$41,988
Evansville, IN$41,961
Port Arthur, TX$41,961
Bradenton, FL$41,944
Santa Fe, NM$41,864
Orlando, FL$41,784
Clearwater, FL$41,771
Canton, OH$41,678
La Crosse, WI$41,678
Albuquerque, NM$41,651
Newport News, VA$41,647
High Point, NC$41,634
Ogden, UT$41,616
Corpus Christi, TX$41,580
Norfolk, VA$41,554
Laramie, WY$41,554
Rock Island, IL$41,527
Saginaw, MI$41,518
Jacksonville, FL$41,514
Salisbury, NC$41,505
Boise, ID$41,496
Moline, IL$41,474
Fort Myers, FL$41,461
Memphis, TN$41,452
Tulsa, OK$41,430
Waterloo, IA$41,403
Spartanburg, SC$41,359
Lincoln, NE$41,337
Fort Wayne, IN$41,328
Provo, UT$41,323
Cedar Falls, IA$41,270
San Antonio, TX$41,253
Greensboro, NC$41,235
South Bend, IN$41,230
Savannah, GA$41,182
Muskegon, MI$41,164
Birmingham, AL$41,160
Winston Salem, NC$41,138
Lake Charles, LA$41,031
Anderson, IN$41,022
Lexington, KY$41,009
Augusta, GA$40,996
Greenville, SC$40,996
Lima, OH$40,960
Wichita, KS$40,956
Tuscaloosa, AL$40,956
Columbia, SC$40,916
Springfield, OH$40,907
Asheville, NC$40,836
Bloomington, IN$40,805
Knoxville, TN$40,646
Shreveport, LA$40,641
Wilmington, NC$40,584
Roanoke, VA$40,584
Topeka, KS$40,504
Frankfort, KY$40,499
Oklahoma City, OK$40,468
Chillicothe, OH$40,451
Longview, TX$40,446
Melbourne, FL$40,442
Sioux Falls, SD$40,371
Mobile, AL$40,367
Terre Haute, IN$40,349
Altoona, PA$40,322
Amarillo, TX$40,291
Killeen, TX$40,278
Fayetteville, AR$40,242
Chattanooga, TN$40,229
Sioux City, IA$40,189
Idaho Falls, ID$40,180
Lynchburg, VA$40,145
Gainesville, FL$40,087
Portsmouth, OH$40,065
Little Rock, AR$40,056
Lafayette, LA$40,039
Youngstown, OH$40,039
Daytona Beach, FL$40,012
Clarksville, TN$40,008
Pensacola, FL$40,003
Temple, TX$40,000
Hopkinsville, KY$39,870
Erie, PA$39,861
Florence, SC$39,844
Charleston, WV$39,773
Great Falls, MT$39,751
Macon, GA$39,689
Tallahassee, FL$39,684
Fayetteville, NC$39,675
Waco, TX$39,667
Helena, MT$39,636
Pine Bluff, AR$39,619
Vincennes, IN$39,565
Lubbock, TX$39,547
Alamogordo, NM$39,520
Twin Falls, ID$39,481
Rapid City, SD$39,467
Jackson, MS$39,387
Huntington, WV$39,384
Greenville, MS$39,383
Parkersburg, WV$39,338
Montgomery, AL$39,330
Wichita Falls, TX$39,286
Springfield, MO$39,286
Biloxi, MS$39,263
Monroe, LA$39,219
Johnstown, PA$39,188
Sumter, SC$39,170
Columbus, GA$39,166
Pascagoula, MS$39,082
Abilene, TX$39,082
Kingsport, TN$38,967
Albany, GA$38,967
Gulfport, MS$38,953
Alexandria, LA$38,807
Fort Smith, AR$38,696
El Paso, TX$38,577
Las Cruces, NM$38,377
Harlingen, TX$38,265
Pocatello, ID$38,258
Florence, AL$38,200
Brownsville, TX$38,191
Mcallen, TX$38,098
Dothan, AL$38,036
Columbus, MS$37,773
Altus, OK$37,567
Lawton, OK$37,483
Pierre, SD$37,323
What Skills Can Increase a Customer Care Coordinator's Salary?
Demanded Skills for the Role:
Customer Service (Mentioned in 40.75% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Customer Care (Mentioned in 1.43% Job Postings): Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them.
Cash Handling (Mentioned in 0.91% Job Postings): Process of receiving and giving money in a business. In retail, cash handling ranges from the point of sale to the behind-the-scenes money management during the day.
Mastering certain specialized skills can lead to a significant increase in pay.
Here are examples of skills and the potential impact they can have on a Customer Care Coordinator's salary.
Presentation: Can increase your salary by up to 17%.
Building Relationships: Can increase your salary by up to 11%.
Customer Care Coordinator Salary by Industry: Top Paying Sectors
For Customer Care Coordinator roles, the industry you choose can affect earning potential
by as much as 30% (the gap between the highest and lowest paying industries).
Data shows that the Financial Services and Biotechnology
sectors offer the strongest compensation, at 15% above the average.
In contrast, Customer Care Coordinator positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay,
as these industries often view Customer Care Coordinator as a support function rather than a direct revenue driver.
The top paying industries for a Customer Care Coordinator
Industry Sector
Average Annual Salary
Average Hourly Rate
Pay vs.Avg
Financial Services
$50,945
$24.0
15%
Biotechnology
$48,730
$23.0
10%
Energy & Utilities
$48,730
$23.0
10%
Healthcare
$47,844
$23.0
8%
Pharmaceuticals
$47,844
$23.0
8%
How Education impacts a Customer Care Coordinator's Salary?
Your level of education can impact your salary potential.
While many Customer Care Coordinators enter the field with a High School Diploma or Technical Certificate degree,
higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data,
the median salary for a Customer Care Coordinator with a High School Diploma or Technical Certificate is between
$42,912
and $45,653).
Customer Care Coordinator Salaries by Degree Level
Customer Care Coordinator Salary: Hourly Rate, Weekly Pay, and Monthly Pay
Understanding how a Customer Care Coordinator's annual salary breaks down can help with budgeting.
Below, you can see the average hourly rate, weekly pay, and monthly pay for this role.
Use the buttons to switch between different pay periods.
Hourly
Monthly
Weekly
Yearly
Table View
Last Updated on September 01, 2026
$40,389
Average$44,300/year
$49,209
$3,366
Average$3,692/month
$4,101
$777
Average$852/week
$946
$19
Average$21/hour
$24
Annual Salary
Monthly Pay
Weekly Pay
Hourly Wage
75th Percentile
$49,209
$4,101
$946
$24
Average
$44,300
$3,692
$852
$21
25th Percentile
$40,389
$3,366
$777
$19
Salaries of Jobs related to Customer Care Coordinator
Salaries for a Customer Care Coordinator can change over time,
reflecting shifts in market demand and the overall economy.
The median salary decreased from $38,705 in 2023
to around $37,920 in 2025,
reflecting changes in demand, location, experience, and the wider economy.
For a detailed analysis of Customer Care Coordinator salary trends,
.
Average Annual Salary of Customer Care Coordinator Over Time
$???
$38,705
$38,146
$37,920
$???
$???
2022
2023
2024
2025
2026
2027
Year
Average Annual Salary
2022
View More
2023
$38,705
2024
$38,146
2025
$37,920
2026
View More
2027
View More
Most common benefits for Customer Care Coordinator
Social Security
401 (k)
Disability
Healthcare
Pension
Time Off (days)
Common company salaries for Customer Care Coordinator
Here are companies hiring for Customer Care Coordinator and their salaries, click below for more details.
C$128,509/per year
C R Bard IncBiotechnologythe United States
H$124,697/per year
Henry Schein CanadaBiotechnologythe United States
N$123,899/per year
Nordex IncBiotechnologythe United States
N$120,416/per year
Nipro CorpBiotechnologythe United States
E$115,870/per year
EnovisBiotechnologythe United States
A$114,553/per year
Advanced Research Projects Agency - EnergyBiotechnologythe United States
M$112,110/per year
MiniMed IncBiotechnologythe United States
L$111,500/per year
Labcorp Drug DevelopmentBiotechnologythe United States
L$110,229/per year
Life Technologies CorpBiotechnologythe United States
Z$106,224/per year
Zimmer BiometBiotechnologythe United States
P$103,077/per year
Promontory TherapeuticsBiotechnologythe United States
S$102,181/per year
Steris PLCBiotechnologythe United States
G$97,274/per year
Gavin Conferences Pty LtdBiotechnologythe United States
E$94,764/per year
Endeavor BioMedicinesBiotechnologythe United States
R$94,402/per year
Replay Holdings LLCBiotechnologythe United States
P$94,235/per year
Pleno IncBiotechnologythe United States
S$93,666/per year
Simulaids IncBiotechnologythe United States
N$88,880/per year
NOIRLab/CASBiotechnologythe United States
O$86,468/per year
Onward TechnologyBiotechnologythe United States
L$84,895/per year
LED Medical Diagnostics IncBiotechnologythe United States
E$84,682/per year
Eyeco LtdBiotechnologythe United States
P$84,523/per year
PaerosolBiotechnologythe United States
I$83,525/per year
IONIQ Sciences IncBiotechnologythe United States
S$82,815/per year
Stateside PPEBiotechnologythe United States
D$82,041/per year
Digi BioBiotechnologythe United States
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FAQ about Customer Care Coordinator
1. What industry pays the highest salary for Customer Care Coordinator?
The Financial Services industry offers the highest average compensation for Customer Care Coordinator roles,
with salaries approximately 15% above the market median.
Where Does Our Salary Data Come From?
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
