As of September 01, 2026, the average salary for a Customer Success Program Manager in Mattoon, IL is $88,159 per year, which breaks down to an hourly rate of $42.
However, a Customer Success Program Manager's salary can vary significantly. Here’s a look at the typical salary range:
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A Customer Success Program Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, skills and company size can directly affect your earning potential.
Demanded Skills for the Role:
| Skills | Demand Percentage |
|---|---|
| Products and Services | 7.52% |
| Workday | 3.68% |
| Retail Management | 1.47% |
| Skill | Salary | Salary % Increase |
|---|---|---|
|
Cash Management
|
$111,961 |
27%
|
|
Authenticity
|
$103,145 |
17%
|
|
Team Operations
|
$97,856 |
11%
|
|
Collaboration
|
$96,093 |
9%
|
|
CRM
|
$94,330 |
7%
|
|
Consulting
|
$93,448 |
6%
|
For Customer Success Program Manager roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Internet and Biotechnology sectors offer the strongest compensation, at 20% above the average. In contrast, Customer Success Program Manager positions in Edu., Gov't. & Nonprofit or MFG Nondurable typically offer lower base pay, as these industries often view Customer Success Program Manager as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Internet | $105,790 | $51.0 | 20% |
| Biotechnology | $101,382 | $49.0 | 15% |
| Financial Services | $101,382 | $49.0 | 15% |
| Energy & Utilities | $96,974 | $47.0 | 10% |
| Insurance | $96,974 | $47.0 | 10% |
Understanding how a Customer Success Program Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
Last Updated on September 01, 2026Ready to take the next step in your career? Browse thousands of current Customer Success Program Manager job openings on our job board. Use the search bar below to find your perfect match.
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