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Director, Customer Relationship Management Salary in the United States

How much does a Director, Customer Relationship Management make in the United States?

As of August 01, 2026, the average salary for a Director, Customer Relationship Management in the United States is $205,033 per year, which breaks down to an hourly rate of $99.

However, a Director, Customer Relationship Management's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $250,185
  • Majority Range (25th-75th percentile): $184,022 to $228,667
  • Entry-Level (10th percentile): $164,893
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Paid Annually Paid Monthly Paid Semimonthly Paid Biweekly Paid Weekly Paid Hourly
View as table View as graph 25% $184,022 10% $164,893 90% $250,185 75% $228,667 $205,033 50%(Median) Didn’t find job title? Click

Director, Customer Relationship Management Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $228,667 $19,056 $4,397 $110
Average $205,033 $17,086 $3,943 $99
25th Percentile $184,022 $15,335 $3,539 $88
Check out Director, Customer Relationship Management Job Openings in the United States
Director of Relationship Management

Foxen - Columbus, OH

Occupational Therapy Assistant

Legacy Healthcare Services, Inc. - Columbus, OH

RN - Stepdown (PCU)

Ohio State Richard M. Ross Heart Hospital - Columbus, OH

Travel OR RN (1007010)

Titan Medical Group, LLC - Columbus, OH

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Key Factors That Influence Director, Customer Relationship Management Salaries

A Director, Customer Relationship Management's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Director, Customer Relationship Management Salaries?

Experience is a primary driver of a Director, Customer Relationship Management's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $123,852
  • Early Career (1-2 years): $165,594
  • Mid-Level (2-4 years): $203,295
  • Senior-Level (5-8 years): $238,044
  • Expert (over 8 years): $299,410
Levels Salary
Account M... Level Director, Customer Relationship Management$123,852
Account M... Level Director, Customer Relationship Management$165,594
Director,... Level Director, Customer Relationship Management$203,295
VP of Acc... Level Director, Customer Relationship Management$238,044
SVP of Ac... Level Director, Customer Relationship Management$299,410
$123,852 0 yr
$165,594 < 2 yrs
$203,295 2-4 yrs
$238,044 5-8 yrs
$299,410 > 8 yrs
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What Am I Worth?

How Do Director, Customer Relationship Management Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Director, Customer Relationship Managements. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $227,013.
  • California: $226,151.
  • Massachusetts: $223,137.

Top Paying Cities for Director, Customer Relationship Managements

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $258,608
  • San Francisco: $255,777
  • Oakland: $250,386

Director, Customer Relationship Management Salary by Industry: Top Paying Sectors

For Director, Customer Relationship Management roles, the industry you choose can affect earning potential by as much as 52% (the gap between the highest and lowest paying industries). Data shows that the Biotechnology and Energy & Utilities sectors offer the strongest compensation, at 30% above the average. In contrast, Director, Customer Relationship Management positions in Retail & Wholesale or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Director, Customer Relationship Management as a support function rather than a direct revenue driver.

The top paying industries for a Director, Customer Relationship Management

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Biotechnology$266,543$128.030%
Energy & Utilities$246,040$118.020%
Healthcare$235,788$113.015%
Insurance$225,536$108.010%
Internet$225,536$108.010%

Director, Customer Relationship Management Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Director, Customer Relationship Management's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on August 01, 2026
$184,022
Average $205,033/year
$228,667
$15,335
Average $17,086/month
$19,056
$3,539
Average $3,943/week
$4,397
$88
Average $99/hour
$110
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $228,667 $19,056 $4,397 $110
Average $205,033 $17,086 $3,943 $99
25th Percentile $184,022 $15,335 $3,539 $88

Salaries of jobs related to Director, Customer Relationship Management

Salary Trends for Director, Customer Relationship Management

Salaries for a Director, Customer Relationship Management can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $169,952 in 2023 to around $164,930 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Director, Customer Relationship Management salary trends, .

Average Annual Salary of Director, Customer Relationship Management Over Time

2022
$???
2023
$169,952
2024
$165,209
2025
$164,930
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $169,952
2024 $165,209
2025 $164,930
2026
View More
2027
View More

Most common benefits for Director, Customer Relationship Management

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Director, Customer Relationship Management

Here are companies hiring for Director, Customer Relationship Management and their salaries, click below for more details.

Find Your Next Director, Customer Relationship Management Job

Ready to take the next step in your career? Browse thousands of current Director, Customer Relationship Management job openings on our job board. Use the search bar below to find your perfect match.

United States

  • Aya Healthcare

    Columbus, OH

    Travel PCU Registered Nursein

    Aya Healthcare | Columbus, OH

    Registered Nurse. Pay: $2,017.00 to $2,238.04 weekly. Assignment Length: 13 Weeks. Schedule: 3x12-Hour 19:00 - 07:30. Openings: 1. Start Date: 09/08/2026. ... more

    13 Days Ago

  • Confidential

    Columbus, OH

    Associate Vice President Internal Communications

    Confidential | Columbus, OH

    Associate Vice President, Internal Communications. About the Company. National consulting & advisory services firm focused on the healthcare industry. Indu... more

    16 Days Ago

  • C.R. England

    Columbus, OH

    Local CDL

    C.R. England | Columbus, OH

    Job Description. C.R. England is Now Urgently Hiring Local Dedicated CDL-A Truck Drivers. \n. Dedicated Local Fleet - Home Daily - Competitive Pay* - Full ... more

    21 Days Ago

  • Confidential

    Columbus, OH

    Vice President Payments Engineering

    Confidential | Columbus, OH

    Vice President, Payments Engineering. About the Company. Globally-recognized provider of corporate payment solutions. Industry. Financial Services. Type. P... more

    23 Days Ago

  • Confidential

    Columbus, OH

    Senior Vice President of Project Delivery

    Confidential | Columbus, OH

    Senior Vice President of Project Delivery. About the Company. A multi-billion-dollar construction organization with collaborative, servant-minded leadershi... more

    23 Days Ago

  • USPS

    Columbus, OH

    USPS Postal Workers

    USPS | Columbus, OH

    The United States Postal Service (USPS) is seeking Mail Carriers and City Carrier Assistants (CCA) to deliver mail and packages to residential and business... more

    29 Days Ago

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FAQ about Director, Customer Relationship Management

1. What industry pays the highest salary for Director, Customer Relationship Management?

The Biotechnology industry offers the highest average compensation for Director, Customer Relationship Management roles, with salaries approximately 30% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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