Customer Relationship Management Analyst Salary in the United States

How much does a Customer Relationship Management Analyst make in the United States?

As of July 01, 2026, the average salary for a Customer Relationship Management Analyst in the United States is $117,205 per year, which breaks down to an hourly rate of $56.

However, a Customer Relationship Management Analyst's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $138,296
  • Majority Range (25th-75th percentile): $109,805 to $128,245
  • Entry-Level (10th percentile): $103,068
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View as table View as graph 25% $109,805 10% $103,068 90% $138,296 75% $128,245 $117,205 50%(Median) Didn’t find job title? Click

Customer Relationship Management Analyst Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $128,245 $10,687 $2,466 $62
Average $117,205 $9,767 $2,254 $56
25th Percentile $109,805 $9,150 $2,112 $53
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Key Factors That Influence Customer Relationship Management Analyst Salaries

A Customer Relationship Management Analyst's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Do Customer Relationship Management Analyst Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Relationship Management Analysts. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $129,769.
  • California: $129,277.
  • Massachusetts: $127,554.

Top Paying Cities for Customer Relationship Management Analysts

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $147,831
  • San Francisco: $146,212
  • Oakland: $143,131

What Skills Can Increase a Customer Relationship Management Analyst's Salary?

Demanded Skills for the Role:

  • Analysis (Mentioned in 5.88% Job Postings): Analysis is the process of considering something carefully or using statistical methods in order to understand it or explain it.
  • Agile (Mentioned in 1.47% Job Postings): Agile is a development process where feedback is continuously gathered from users to create the best user experience.
  • UAT (Mentioned in 0.9% Job Postings): User acceptance testing also called application testing or end-user testing, is a phase of software development in which the software is tested in the real world by its intended audience.
See More Skills
Skills Demand Percentage
Analysis 5.88%
Agile 1.47%
UAT 0.9%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Customer Relationship Management Analyst's salary.
  • Go To Market: Can increase your salary by up to 12%.
  • Virtualization: Can increase your salary by up to 12%.
  • User Stories: Can increase your salary by up to 7%.
Skill Salary Salary % Increase
Go To Market
 $131,270
12%
Virtualization
 $131,270
12%
User Stories
 $125,409
7%
Marketing Automation
 $125,409
7%
UAT
 $124,237
6%
Use Cases
 $124,237
6%
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Customer Relationship Management Analyst Salary by Industry: Top Paying Sectors

For Customer Relationship Management Analyst roles, the industry you choose can affect earning potential by as much as 20% (the gap between the highest and lowest paying industries). Data shows that the Aerospace & Defense and Biotechnology sectors offer the strongest compensation, at 10% above the average. In contrast, Customer Relationship Management Analyst positions in Transportation or Telecom typically offer lower base pay, as these industries often view Customer Relationship Management Analyst as a support function rather than a direct revenue driver.

The top paying industries for a Customer Relationship Management Analyst

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Aerospace & Defense$128,926$62.010%
Biotechnology$128,926$62.010%
Business Services$128,926$62.010%
Chemicals$128,926$62.010%
Construction$128,926$62.010%

How Education impacts a Customer Relationship Management Analyst's Salary?

Your level of education can impact your salary potential. While many Customer Relationship Management Analysts enter the field with a Bachelor's Degree degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Customer Relationship Management Analyst with a Bachelor's Degree is between $107,339 and $114,951).

Customer Relationship Management Analyst Salaries by Degree Level

Typical Education for Customer Relationship Management Analyst
Degree Level % of user with this level of education
No Diploma 0.3%
High School 6.2%
Associates 7.1%
Bachelors 49.0%
Masters 36.0%
Doctorate 1.4%
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Customer Relationship Management Analyst Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Relationship Management Analyst's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on July 01, 2026
$109,805
Average $117,205/year
$128,245
$9,150
Average $9,767/month
$10,687
$2,112
Average $2,254/week
$2,466
$53
Average $56/hour
$62
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $128,245 $10,687 $2,466 $62
Average $117,205 $9,767 $2,254 $56
25th Percentile $109,805 $9,150 $2,112 $53

Salaries of jobs related to Customer Relationship Management Analyst

Salary Trends for Customer Relationship Management Analyst

Salaries for a Customer Relationship Management Analyst can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $108,049 in 2023 to around $107,319 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Customer Relationship Management Analyst salary trends, .

Average Annual Salary of Customer Relationship Management Analyst Over Time

2022
$???
2023
$108,049
2024
$107,963
2025
$107,319
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $108,049
2024 $107,963
2025 $107,319
2026
View More
2027
View More

Most common benefits for Customer Relationship Management Analyst

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Customer Relationship Management Analyst

Here are companies hiring for Customer Relationship Management Analyst and their salaries, click below for more details.

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Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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