Director of Customer Service Salary in Rockford, Illinois

Didn't find your job?
Click

How much does a Director of Customer Service make in Rockford, IL? The average Director of Customer Service salary in Rockford, IL is $175,169 as of April 01, 2025, but the salary range typically falls between $152,270 and $199,906. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Search Director of Customer Service Jobs in Rockford, IL

How to Become a CTO

Develop a Job description
Pay Equity
2024 Compensation Trend
Benefits Consulting
Salary Salary + Bonus Benefits
View as table View as graph
25% $152,270 10% $131,422 90% $222,427 75% $199,906 $175,169 50%(Median)
Employers: Find Surveys For This Job Employers: Price Your Company Jobs Employees: View your Salary
For Employers
Adjust Employee Salary

Individualize employee pay based on unique job requirements and personal qualifications.
Price My Industry Jobs

Get the latest market price for benchmark jobs and jobs in your industry.
For Employees
Get a Salary Increase

Analyze the market and your qualifications to negotiate your salary with confidence.
Search Job Openings

Search thousands of open positions to find your next opportunity.
download asset banner
Facing Salary Structure Challenges? Let Our Expert Guide You
The job market is increasingly challenging. Our whitepaper, Navigating the Challenges of Creating Salary Structures, offers guidance on creating salary structures. Provide your phone number and work email to download the full version.
We will handle your contact details in line with our Privacy Policy. If you prefer not to receive marketing emails from Salary.com, you can opt-out out of marketing communications at any time by clicking unsubscribe.

Director of Customer Service

Review the job openings and experience requirements for the Director of Customer Service job to confirm that it is the job you are seeking.

See user submitted job responsibilities for Director of Customer Service.

Search Director of Customer Service Job Openings

Job Openings for Director of Customer Service in Rockford, IL
Customer Service - Bank
Charles Schwab - PHOENIX , AZ
Position Type. Regular. Your opportunity. START DATE: February 10, 2025. . At Schwab, you’re empowered to make an impact on your career. Here, innovative thoug
- 133 days ago
Customer Service - Bank
Charles Schwab - PHOENIX , AZ
Position Type. Regular. Your opportunity. START DATE: February 10, 2025. . At Schwab, you’re empowered to make an impact on your career. Here, innovative thoug
- 133 days ago
Customer Service Associate
Chevron - HILLSBORO , OR
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who. It's fun to work in
- 132 days ago
Customer Service Rep
Chevron - HILLSBORO , OR
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who. It's fun to work in
- 132 days ago
Customer Service Rep
Chevron - LACEY , WA
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy
- 132 days ago
Customer Service Associate
Chevron - HILLSBORO , OR
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who. It's fun to work in
- 132 days ago

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst

Understand the total compensation opportunity for a Director of Customer Service, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
152270
199906
175169

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
170771
240402
202265
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Service in Rockford, IL. The base salary for Director of Customer Service ranges from $152,270 to $199,906 with the average base salary of $175,169. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $170,771 to $240,402 with the average total cash compensation of $202,265.

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

152270
199906

 

About Rockford, Illinois    Rockford is a city in Winnebago County in the U.S. state of Illinois, in far northern Illinois. Located on the banks of the Rock River, Rockford is t....More

Rockford, Illinois  area prices were up 1.3% from a year ago

Director of Customer Service Salary in popular cities: Chicago, Aurora, Joliet

Skills associated with Director of Customer Service: Customer Service, TEAMS

Recently searched related titles: Director Of Crm, Services Director, Call Center Site Director

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role