As of August 01, 2025, Technical Support Representatives in Northville, NY earn an average annual salary of $38,350 with an hourly rate of $18. Salary ranges from $35,431 (10th percentile) to $45,215 (90th percentile), with the majority earning between $36,822 (25th percentile) and $41,943 (75th percentile). Compensation varies based on experience, skills, company size, and local market factors - all explored below.
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Last Updated on August 01, 2025An entry-level Technical Support Representative with under 1 year experience makes about $37,982. With less than 2 years of experience, a mid-level Technical Support Representative makes around $38,086. After 2-4 years, the Technical Support Representative pay rises to about $38,720. Those senior Technical Support Representative with 5-8 years of experience earn roughly $39,143, and those Technical Support Representative having 8 years or more experience are expected to earn about $39,248 on average.
| Levels | Salary |
|---|---|
| Entry Level Technical Support Representative | $37,982 |
| Intermediate Level Technical Support Representative | $38,086 |
| Senior Level Technical Support Representative | $38,720 |
| Specialist Level Technical Support Representative | $39,143 |
| Expert Level Technical Support Representative | $39,248 |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
| Skills | Demand Percentage |
|---|---|
| Customer Service | 12.71% |
| Hydraulics | 2.08% |
| Pneumatics | 1.22% |
| Skill | Salary | Salary % Increase |
|---|---|---|
|
Presentation
|
$44,102 |
15%
|
|
Integrity
|
$43,335 |
13%
|
|
Analysis
|
$42,952 |
12%
|
|
Collaboration
|
$42,568 |
11%
|
|
Initiative
|
$41,801 |
9%
|
|
Leadership
|
$41,801 |
9%
|
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