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Technical Customer Support Representative - Tier 3 Salary in the United States

How much does a Technical Customer Support Representative - Tier 3 make in the United States?

As of March 01, 2026, the average salary for a Technical Customer Support Representative - Tier 3 in the United States is $56,500 per year, which breaks down to an hourly rate of $27.

However, a Technical Customer Support Representative - Tier 3's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $70,255
  • Majority Range (25th-75th percentile): $50,400 to $63,700
  • Entry-Level (10th percentile): $44,846
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View as table View as graph 25% $50,400 10% $44,846 90% $70,255 75% $63,700 $56,500 50%(Median) Didn’t find job title? Click

Technical Customer Support Representative - Tier 3 Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $63,700 $5,308 $1,225 $31
Average $56,500 $4,708 $1,087 $27
25th Percentile $50,400 $4,200 $969 $24
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Key Factors That Influence Technical Customer Support Representative - Tier 3 Salaries

A Technical Customer Support Representative - Tier 3's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Technical Customer Support Representative - Tier Salaries?

Experience is a primary driver of a Technical Customer Support Representative - Tier 3's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Technical Client Support Representative I (0-1 years): $38,496
  • Technical Customer Support Representative - Tier 2 (1-3 years): $49,687
  • Technical Customer Support Representative - Tier 3 (3-5 years): $56,457
  • Technical Client Support Team Leader (5+ years): $76,588
  • Technical Client Service Supervisor (5+ years): $90,280
Job Role Years of Experience Average Salary
Technical Client Support Representative I0-1 years$38,496
Technical Customer Support Representative - Tier 21-3 years$49,687
Technical Customer Support Representative - Tier 33-5 years$56,457
Technical Client Support Team Leader5+ years$76,588
Technical Client Service Supervisor5+ years$90,280
$38,496 Technical...
$49,687 Technical...
$56,457 Technical...
$76,588 Technical...
$90,280 Technical...
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What Am I Worth?

Top Paying Cities for Technical Customer Support Representative - Tier 3s

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $71,300
  • San Francisco: $70,600
  • Oakland: $69,000

What Skills Can Increase a Technical Customer Support Representative - Tier 3's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 11.04% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Microsoft Office (Mentioned in 2.87% Job Postings): Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.
  • Accounting (Mentioned in 1.36% Job Postings): Creating financial statements and reports based on the summary of financial and business transactions.
See More Skills
Skills Demand Percentage
Customer Service 11.04%
Microsoft Office 2.87%
Accounting 1.36%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Technical Customer Support Representative - Tier 3's salary.
  • Payment Processing: Can increase your salary by up to 44%.
  • Coordination: Can increase your salary by up to 23%.
  • Operations Support: Can increase your salary by up to 22%.
Skill Salary Salary % Increase
Payment Processing
$81,360
44%
Coordination
$69,495
23%
Operations Support
$68,930
22%
Organizational Skills
$66,670
18%
Computer Science
$66,105
17%
Presentation
$64,410
14%
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How Education impacts a Technical Customer Support Representative - Tier 3's Salary?

Your level of education can impact your salary potential. While many Technical Customer Support Representative - Tier 3s enter the field with a No Diploma degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Technical Customer Support Representative - Tier 3 with a No Diploma is between $54,394 and $58,585).

Technical Customer Support Representative - Tier 3 Salaries by Degree Level

Typical Education for Technical Customer Support Representative - Tier 3
Degree Level % of user with this level of education
No Diploma 16.7%
High School 16.7%
Associates 16.7%
Bachelors 50.0%
Masters 16.7%
Doctorate 0.0%
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Technical Customer Support Representative - Tier 3 Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Technical Customer Support Representative - Tier 3's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on March 01, 2026

Technical Customer Support Representative - Tier 3 Salary Growth & Career Path

For a Technical Customer Support Representative - Tier 3, the most direct path to higher earnings is advancing to the Technical Client Support Team Leader role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $76,600 - a projected growth of 36% over your current level.

Salary Trends for Technical Customer Support Representative - Tier 3

Salaries for a Technical Customer Support Representative - Tier 3 can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $50,745 in 2023 to around $50,333 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Technical Customer Support Representative - Tier 3 salary trends, .

Average Annual Salary of Technical Customer Support Representative - Tier 3 Over Time

2022
$???
2023
$50,745
2024
$50,783
2025
$50,333
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $50,745
2024 $50,783
2025 $50,333
2026
View More
2027
View More

Most common benefits for Technical Customer Support Representative - Tier 3

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Technical Customer Support Representative - Tier 3

Here are companies hiring for Technical Customer Support Representative - Tier 3 and their salaries, click below for more details.

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Ready to take the next step in your career? Browse thousands of current Technical Customer Support Representative - Tier 3 job openings on our job board. Use the search bar below to find your perfect match.

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FAQ about Technical Customer Support Representative - Tier 3

1. How much does a technical support representative make in the US?

A Technical Customer Support Representative - Tier 3 in the US typically earns between $52,300 and $68,300 annually, with a median salary of $59,500. This reflects a competitive salary range for skilled professionals in this role, ensuring fair compensation for their expertise and support capabilities.

2. What is customer service III?

Customer Service Representative III, also known as Customer Care Representative III, handles customer inquiries via phone, email, or chat, providing non-technical problem resolution. The salary for this role ranges from $52,300 to $68,300, with a midpoint of $59,500, reflecting the expertise and responsibilities involved in delivering high-quality customer support.

3. What is the highest paid tech job in the US?

While many tech jobs offer competitive salaries, the Technical Customer Support Representative - Tier 3 has a salary range from $52,300 to $68,300, with a mid-salary of $59,500. Although not the highest-paying role, it highlights the importance of technical support in the tech industry, requiring both expertise and customer service skills.

4. What is the highest level of customer support?

The highest level of customer support is often referred to as World Class service, which significantly exceeds basic and good service standards. In the context of a Technical Customer Support Representative - Tier 3, salaries range from $52,300 to $68,300, reflecting the expertise and quality of support provided at this advanced level.

5. Is customer service representative a stressful job?

Yes, working as a Technical Customer Support Representative - Tier 3 can be stressful due to the demanding nature of the job, which often involves handling a high volume of calls and addressing complex customer issues. However, the role offers a competitive salary range, with a minimum of $52,300, a mid-level salary of $59,500, and a maximum of $68,300.

6. What is the highest salary for technical support executive?

The highest salary for a Technical Customer Support Representative - Tier 3 is ₹68,300 per year. This role typically offers a salary range with a minimum of ₹52,300 and a midpoint of ₹59,500. The top-paying industries for this position often include technology, telecommunications, and software services.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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