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As of August 01, 2026, the average salary for a Technical Support Representative in New York is $40,474 per year, which breaks down to an hourly rate of $19.
However, a Technical Support Representative's salary can vary significantly. Here’s a look at the typical salary range:
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Technical Support Representative Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $44,198 | $3,683 | $850 | $21 |
| Average | $40,474 | $3,373 | $778 | $19 |
| 25th Percentile | $38,833 | $3,236 | $747 | $19 |
GoNetspeed - Rochester, NY
Armstrong Fluid Technology - North Tonawanda, NY
ITT Motion Technologies - Seneca Falls, NY
Universal Processing - Flushing, NY
A Technical Support Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Technical Support Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Technical... Level Technical Support Representative | $40,200 |
| Technical... Level Technical Support Representative | $51,934 |
| Technical... Level Technical Support Representative | $58,959 |
| Technical... Level Technical Support Representative | $80,003 |
| Technical... Level Technical Support Representative | $94,256 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Technical Support Representatives. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Technical Support Representative roles, the industry you choose can affect earning potential by as much as 45% (the gap between the highest and lowest paying industries). Data shows that the Biotechnology and Internet sectors offer the strongest compensation, at 20% above the average. In contrast, Technical Support Representative positions in Hospitality & Leisure or Retail & Wholesale typically offer lower base pay, as these industries often view Technical Support Representative as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Biotechnology | $48,569 | $23.0 | 20% |
| Internet | $48,569 | $23.0 | 20% |
| Aerospace & Defense | $46,545 | $22.0 | 15% |
| Financial Services | $46,545 | $22.0 | 15% |
| Chemicals | $44,521 | $21.0 | 10% |
Understanding how a Technical Support Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $44,198 | $3,683 | $850 | $21 |
| Average | $40,474 | $3,373 | $778 | $19 |
| 25th Percentile | $38,833 | $3,236 | $747 | $19 |
Ready to take the next step in your career? Browse thousands of current Technical Support Representative job openings on our job board. Use the search bar below to find your perfect match.
GoNetspeed
Phelps, NY
GoNetspeed | Phelps, NY
Job Description. Job Description. Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn’t wait for us to catch up. We bel... more
1 Day Ago
Hi! Tech
New York, NY
Hi! Tech | New York, NY
Job Description. Job Description. Hi. Tech, a dynamic IT and technology consultancy located in New York City, is excited to announce an opportunity for a t... more
2 Days Ago
BCC Software
Pittsford, NY
BCC Software | Pittsford, NY
Job Description. Job Description. Company Description. BCC Software develops innovative software and data solutions that power critical customer communicat... more
3 Days Ago
Steinway Inc
Astoria, NY
Steinway Inc | Astoria, NY
Job Description. Job Description. Description. Position Summary. This Technical Support Administrator will provide technical assistance and support to deal... more
4 Days Ago
Yochana
Syracuse, NY
Yochana | Syracuse, NY
Supervisory Skills RequiredMust ensure the team successfully work towards achieving all goals, such as SLA's, OLAs & DSAT/CSAT,Financial management of the ... more
5 Days Ago
Yochana
Albany, NY
Yochana | Albany, NY
Skills Required Capable of installing, removing, maintaining, monitoring and inventorying vehicle technology. Must possess a diverse skill set that enables... more
5 Days Ago
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