What are the main factors that influence an Administrative Assistant/Customer Service Representative's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

How does experience change An Administrative Assistant/Customer Service Representative's salary?

An Administrative Assistant/Customer Service Representative's salary grows with experience: an Administrative Assistant/Customer Service Representative (0-1 years)earns $49,804, an Administrative Assistant II (1-3 years)earns $58,560, an Administrative Assistant III (3-5 years)earns $69,698, an Administrative Assistant IV (5-7 years)earns $81,758,

How much do different types of Administrative Assistant/Customer Service Representative roles make?

Salaries for Administrative Assistant/Customer Service Representative level roles vary by specialization: Annuities Customer Service Representative: $56,373; Administrative Support Representative: $55,133; Administrative/Customer Service: $54,928; Administrative Representative: $53,587; Account Administrative Representative: $51,413.

Administrative Assistant/Customer Service Representative Salary in District of Columbia

Q: What industry pays the highest salary for Administrative Assistant/Customer Service Representative?

The Aerospace & Defense industry offers the highest average compensation for Administrative Assistant/Customer Service Representative roles, with salaries approximately 15% above the market median.

Q: What are the highest paying states for an Administrative Assistant/Customer Service Representative?

Administrative Assistant/Customer Service Representative salary varies significantly by state. The top 3 highest paying states for Administrative Assistant/Customer Service Representative roles are District of Columbia $50,864, California $50,671, Massachusetts $49,996. These tech hubs typically pay 10-15% above the national average.

How much does an Administrative Assistant/Customer Service Representative make in District of Columbia?

As of July 01, 2026, the average salary for an Administrative Assistant/Customer Service Representative in District of Columbia is $50,864 per year, which breaks down to an hourly rate of $24.

However, an Administrative Assistant/Customer Service Representative's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $60,579
Majority Range (25th-75th percentile): $46,305 to $55,949
Entry-Level (10th percentile): $42,154

Compensation Planning

Develop a Job Description

Pay Equity

2026 Compensation Trend

Recruit with AI

AI-Powered HR

Salary Salary + Bonus Benefits

View as table

Administrative Assistant/Customer Service Representative Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$55,949	$4,662	$1,076	$27
Average	$50,864	$4,239	$978	$24
25th Percentile	$46,305	$3,859	$890	$22

You may get higher pay by adjusting the following factors:

Change Search Criteria

Check out Administrative Assistant/Customer Service Representative Job Openings in District of Columbia

Medical Billing Representative

First State Orthopaedics - NEWARK, DE

HVAC Service Technician

Pro HVAC LLC - DOVER, NH

Geisinger - DANVILLE, PA

Geisinger - SHAMOKIN, PA

Search More Administrative Assistant/Customer Service Representative Jobs in District of Columbia

Key Factors That Influence Administrative Assistant/Customer Service Representative Salaries

An Administrative Assistant/Customer Service Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Do Administrative Assistant/Customer Service Representative Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Administrative Assistant/Customer Service Representatives. For example, consider the average annual salaries in these key locations:

District of Columbia: $50,864.
California: $50,671.
Massachusetts: $49,996.

District of Columbia $50,864 California $50,671 Massachusetts $49,996 Washington $49,812 New Jersey $49,793 Alaska $49,729 Connecticut $49,095 New York $48,838

Hawaii $48,016 Rhode Island $47,630 Maryland $47,368 Minnesota $47,010 Colorado $46,872 Illinois $46,826 Oregon $46,651 Delaware $46,523

New Hampshire $46,442 Virginia $46,261 Pennsylvania $45,732 Nevada $45,466 North Dakota $45,379 Michigan $45,241 Wisconsin $45,190 Vermont $45,089

Texas $44,809 Maine $44,791 Arizona $44,763 Ohio $44,731 Georgia $44,308 Indiana $44,097 Wyoming $44,056 Utah $43,991

Iowa $43,964 Kansas $43,743 Louisiana $43,679 North Carolina $43,656 Missouri $43,647 Florida $43,468 Montana $43,371 Nebraska $43,279

Kentucky $43,229 South Carolina $43,045 Tennessee $42,930 Idaho $42,884 New Mexico $42,549 Oklahoma $42,475 Alabama $42,204 South Dakota $41,750

Arkansas $41,501 West Virginia $41,368 Mississippi $40,969

Top Paying Cities for Administrative Assistant/Customer Service Representatives

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

Parcel Return Service: $50,588
Washington: $50,588
Naval Anacost Annex: $50,586

Parcel Return Service, DC $50,588 Washington, DC $50,588 Naval Anacost Annex, DC $50,586 Washington Navy Yard, DC $50,588

Administrative Assistant/Customer Service Representative Salary by Industry: Top Paying Sectors

For Administrative Assistant/Customer Service Representative roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Aerospace & Defense and Telecom sectors offer the strongest compensation, at 15% above the average. In contrast, Administrative Assistant/Customer Service Representative positions in Hospitality & Leisure or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Administrative Assistant/Customer Service Representative as a support function rather than a direct revenue driver.

The top paying industries for an Administrative Assistant/Customer Service Representative

Industry Sector	Average Annual Salary	Average Hourly Rate	Pay vs.Avg
Aerospace & Defense	$58,493	$28.0	15%
Telecom	$58,493	$28.0	15%
Biotechnology	$55,950	$27.0	10%
Energy & Utilities	$55,950	$27.0	10%
Internet	$55,950	$27.0	10%

Administrative Assistant/Customer Service Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an Administrative Assistant/Customer Service Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on July 01, 2026

$46,305

Average $50,864/year

$55,949

$3,859

Average $4,239/month

$4,662

$890

Average $978/week

$1,076

$22

Average $24/hour

$27

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$55,949	$4,662	$1,076	$27
Average	$50,864	$4,239	$978	$24
25th Percentile	$46,305	$3,859	$890	$22

Salaries of jobs related to Administrative Assistant/Customer Service Representative

Find Your Next Administrative Assistant/Customer Service Representative Job

Ready to take the next step in your career? Browse thousands of current Administrative Assistant/Customer Service Representative job openings on our job board. Use the search bar below to find your perfect match.

For Employees

Get a Salary Increase

Analyze the market and your qualifications to negotiate your salary with confidence.

Search Job Openings

Search thousands of open positions to find your next opportunity.

For Employers

Adjust Employee Salary

Individualize employee pay based on unique job requirements and personal qualifications.

Price My Industry Jobs

Get the latest market price for benchmark jobs and jobs in your industry.

Cost of Living In District of Columbia

Cost of Living in District of Columbia is

10.7% Higher

than the National Average

Use Salary.com's Cost of Living Calculator to find out what income you need to maintain your standard of living in a different city and how much more or less money you need to budget for basic expenses.

Explore Cost of Living Calculator

Empower Your Team

Salary.com experts will help you thrive your workplaces.

Find Salary.com Comp Consulting

See Salary Trends in 2025

Salary.com provides salary survey data for thousands of industry Jobs.

Price Your Company Jobs and Make Pay Fair

Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

Detailed skills and competency reports for specific positions
Job and employee pricing reports
Compensation data tools, salary structures, surveys and benchmarks.

Learn about