As of July 01, 2026, the average salary for a Customer Sucess Manager in the United States is $119,041 per year, which breaks down to an hourly rate of $57.
However, a Customer Sucess Manager's salary can vary significantly. Here’s a look at the typical salary range:
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A Customer Sucess Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Customer Sucess Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Customer ... Level Customer Sucess Manager | $148,109 |
| Customer ... Level Customer Sucess Manager | $100,972 |
| Customer ... Level Customer Sucess Manager | $115,420 |
| Customer ... Level Customer Sucess Manager | $160,851 |
| Customer ... Level Customer Sucess Manager | $180,085 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Sucess Managers. For example, consider the average annual salaries in these key locations:
For Customer Sucess Manager roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Telecom sectors offer the strongest compensation, at 20% above the average. In contrast, Customer Sucess Manager positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view Customer Sucess Manager as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Software & Networking | $142,849 | $69.0 | 20% |
| Telecom | $142,849 | $69.0 | 20% |
| Biotechnology | $136,897 | $66.0 | 15% |
| Energy & Utilities | $130,945 | $63.0 | 10% |
| Financial Services | $130,945 | $63.0 | 10% |
Understanding how a Customer Sucess Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
Last Updated on July 01, 2026Salaries for a Customer Sucess Manager can change over time, reflecting shifts in market demand and the overall economy. The median salary increased from $111,482 in 2023 to around $111,698 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Customer Sucess Manager salary trends, .
| Year | Average Annual Salary |
|---|---|
| 2022 |
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| 2023 | $111,482 |
| 2024 | $112,116 |
| 2025 | $111,698 |
| 2026 |
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| 2027 |
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