Itil Service Manager Salary in the United States

How much does an Itil Service Manager make in the United States?

As of July 01, 2026, the average salary for an Itil Service Manager in the United States is $71,242 per year, which breaks down to an hourly rate of $34.

However, an Itil Service Manager's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $86,006
  • Majority Range (25th-75th percentile): $65,011 to $78,970
  • Entry-Level (10th percentile): $59,338
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View as table View as graph 25% $65,011 10% $59,338 90% $86,006 75% $78,970 $71,242 50%(Median) Didn’t find job title? Click

Itil Service Manager Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $78,970 $6,581 $1,519 $38
Average $71,242 $5,937 $1,370 $34
25th Percentile $65,011 $5,418 $1,250 $31
Check out Itil Service Manager Job Openings in the United States
SERVICE TECHNICIAN

Atlas Machine And Supply - West Akron, OH

Food Service Manager

Sodexo - Mt Auburn, OH

Service Manager

Weiss North America Inc - Willoughby, OH

Residential HVAC Service Manager

Good Home Comfort, LLC - Poland, OH

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Key Factors That Influence Itil Service Manager Salaries

An Itil Service Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Itil Service Manager Salaries?

Experience is a primary driver of an Itil Service Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $50,751
  • Early Career (1-2 years): $58,966
  • Mid-Level (2-4 years): $69,631
  • Senior-Level (5-8 years): $82,967
  • Expert (over 8 years): $86,193
Levels Salary
HR Servic... Level Itil Service Manager$50,751
HR Servic... Level Itil Service Manager$58,966
Itil Serv... Level Itil Service Manager$69,631
HR Servic... Level Itil Service Manager$82,967
HR Servic... Level Itil Service Manager$86,193
$50,751 0 yr
$58,966 < 2 yrs
$69,631 2-4 yrs
$82,967 5-8 yrs
$86,193 > 8 yrs
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What Am I Worth?

How Do Itil Service Manager Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Itil Service Managers. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $78,879.
  • California: $78,579.
  • Massachusetts: $77,532.

Top Paying Cities for Itil Service Managers

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $89,857
  • San Francisco: $88,873
  • Oakland: $87,000

What Skills Can Increase an Itil Service Manager's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 19.09% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Workday (Mentioned in 2.91% Job Postings): A cloud-based human resource management software system that unifies a wide range of HR functionality into a single system.
  • Call Center (Mentioned in 1.94% Job Postings): A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
See More Skills
Skills Demand Percentage
Customer Service 19.09%
Workday 2.91%
Call Center 1.94%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on an Itil Service Manager's salary.
  • Organizing: Can increase your salary by up to 24%.
  • Scheduling: Can increase your salary by up to 23%.
  • Integrity: Can increase your salary by up to 23%.
Skill Salary Salary % Increase
Organizing
 $88,339
24%
Scheduling
 $87,627
23%
Integrity
 $87,627
23%
Confidentiality
 $86,202
21%
Home Care
 $79,078
11%
Diversity and Inclusion
 $79,078
11%
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Itil Service Manager Salary by Industry: Top Paying Sectors

For Itil Service Manager roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Aerospace & Defense sectors offer the strongest compensation, at 20% above the average. In contrast, Itil Service Manager positions in Hospitality & Leisure or Transportation typically offer lower base pay, as these industries often view Itil Service Manager as a support function rather than a direct revenue driver.

The top paying industry for an Itil Service Manager

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Financial Services$85,490$41.020%

How Education impacts an Itil Service Manager's Salary?

Your level of education can impact your salary potential. While many Itil Service Managers enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for an Itil Service Manager with a High School Diploma or Technical Certificate is between $65,160 and $70,117).

Itil Service Manager Salaries by Degree Level

Typical Education for Itil Service Manager
Degree Level % of user with this level of education
No Diploma 2.9%
High School 20.6%
Associates 2.9%
Bachelors 55.9%
Masters 17.6%
Doctorate 0.0%
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Itil Service Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an Itil Service Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on July 01, 2026
$65,011
Average $71,242/year
$78,970
$5,418
Average $5,937/month
$6,581
$1,250
Average $1,370/week
$1,519
$31
Average $34/hour
$38
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $78,970 $6,581 $1,519 $38
Average $71,242 $5,937 $1,370 $34
25th Percentile $65,011 $5,418 $1,250 $31

Salaries of jobs related to Itil Service Manager

Salary Trends for Itil Service Manager

Salaries for an Itil Service Manager can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $86,358 in 2023 to around $86,149 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Itil Service Manager salary trends, .

Average Annual Salary of Itil Service Manager Over Time

2022
$???
2023
$86,358
2024
$86,380
2025
$86,149
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $86,358
2024 $86,380
2025 $86,149
2026
View More
2027
View More

Most common benefits for Itil Service Manager

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Itil Service Manager

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Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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