The Respiratory Care Team Lead ensures that treatments are administered correctly and in accordance with prescribed care plans. Supervises the team that provides respiratory services. Being a Respiratory Care Team Lead may perform diagnostic tests and administer respiratory therapy treatment. Monitors equipment inventory and maintenance. In addition, Respiratory Care Team Lead requires an associate degree. Requires Registered Respiratory Therapist (RRT) certification. Requires State License to practice. Typically reports to a manager. The Respiratory Care Team Lead supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as a Respiratory Care Team Lead typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.
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The Customer Care Team Leader responds to and resolves escalated issues and/or unique or complex requests from customers. Acts as team lead for a customer service team that responds to phone or e-mail, non-technical service requests from customers. Being a Customer Care Team Leader identifies system and workflow improvements to enhance the team's efficiency. Monitors daily workflow and ensures that correct procedures are followed. In addition, Customer Care Team Leader coaches and guides less experienced team members. May assist manager with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or its equivalent. Typically reports to head of a unit/department. Being a Customer Care Team Leader contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. Working as a Customer Care Team Leader typically requires 4 to 7 years of related experience.
Responsible for the coordination of payroll processing operations for a team. Monitors workflow, team assignments, and processing deadlines. Verifies accurate calculation of wages, tax withholding, and company deductions. Assists team members with resolving errors or responding to inquiries. May prepare reports on employee pay, commissions and bonuses; vacation, sick, disability and workers compensation leave; taxes, withholding, etc. Coordinates the distribution of paychecks and direct deposit programs. Provides training to team on policies, regulations, and processes. May require a bachelor's degree. Typically reports to a supervisor. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.
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