Director Experience Strategy Salary in California

Associate Director Experience Strategy - Average Salary $181,130

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Customer Experience Strategy Manager - Average Salary $128,200

The Customer Experience Strategy Manager directs activities to research best practices, establish metrics, and collect and analyze customer data and feedback. Manages the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Being a Customer Experience Strategy Manager communicates and evangelizes a customer experience vision and defined goals to stakeholders that drive a consistent end-to-end customer experience across the organization. Oversees the development of a continuous stream of data to analyze, measure, and evaluate customer behaviors and sentiments and develop and implement a roadmap of customer experience goals. In addition, Customer Experience Strategy Manager requires a bachelor's degree. Typically reports to a director. The Customer Experience Strategy Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Customer Experience Strategy Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.

Customer Experience Senior Strategy Manager - Average Salary $178,700

The Customer Experience Senior Strategy Manager directs activities to research best practices, establish metrics, and collect and analyze customer data and feedback. Manages the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Being a Customer Experience Senior Strategy Manager communicates and evangelizes a customer experience vision and defined goals to stakeholders that drive a consistent end-to-end customer experience across the organization. Oversees the development of a continuous stream of data to analyze, measure, and evaluate customer behaviors and sentiments and develop and implement a roadmap of customer experience goals. In addition, Customer Experience Senior Strategy Manager requires a bachelor's degree. Typically reports to a director. The Customer Experience Senior Strategy Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Working as a Customer Experience Senior Strategy Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments.

Market Strategy Director - Average Salary $272,500

The Market Strategy Director leads the design, development, and implementation of an integrated marketing strategy to deliver a strong product value proposition with the end user in mind. Directs and oversees a team responsible for creating and executing comprehensive market access strategies. Being a Market Strategy Director analyzes strategic recommendations for pricing, patient access, reimbursement, and health systems strategy to support expanding the accessibility of the drug/medical device. Oversees the creation of marketing materials that communicate the unique attributes of the drug/medical device to external stakeholders including payer and trade channel recommendations. In addition, Market Strategy Director requires a bachelor's degree. Typically reports to senior management. The Market Strategy Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Working as a Market Strategy Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function.

Director of Innovation and Strategy - Average Salary $240,000

The Director of Innovation and Strategy embraces an innovation strategy and defines and implements objectives and measures aligned with overall company goals that add value to stakeholders. Advances the vision, strategy, and thinking methodologies used to innovate new products and services, introduce novel or disruptive ideas, improve existing processes, and create a culture of innovation within the company. Being a Director of Innovation and Strategy seeks out new opportunities with partners or alliances that support innovation efforts. Directs and champions innovation projects and oversees resources and budgets. In addition, Director of Innovation and Strategy collaborates with internal teams and provides training resources to promote a culture of innovation that encourages and supports experimentation and rewards new ideas and ways of thinking. Requires a bachelor's degree. Typically reports to top management. The Director of Innovation and Strategy manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Working as a Director of Innovation and Strategy typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function.