Director Experience Strategy Salary in District of Columbia

Associate Director Experience Strategy - Average Salary $184,221

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Customer Experience Strategy Manager - Average Salary $130,300

The Customer Experience Strategy Manager directs activities to research best practices, establish metrics, and collect and analyze customer data and feedback. Manages the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Being a Customer Experience Strategy Manager communicates and evangelizes a customer experience vision and defined goals to stakeholders that drive a consistent end-to-end customer experience across the organization. Oversees the development of a continuous stream of data to analyze, measure, and evaluate customer behaviors and sentiments and develop and implement a roadmap of customer experience goals. In addition, Customer Experience Strategy Manager requires a bachelor's degree. Typically reports to a director. The Customer Experience Strategy Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Customer Experience Strategy Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.

Customer Experience Senior Strategy Manager - Average Salary $181,800

The Customer Experience Senior Strategy Manager directs activities to research best practices, establish metrics, and collect and analyze customer data and feedback. Manages the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Being a Customer Experience Senior Strategy Manager communicates and evangelizes a customer experience vision and defined goals to stakeholders that drive a consistent end-to-end customer experience across the organization. Oversees the development of a continuous stream of data to analyze, measure, and evaluate customer behaviors and sentiments and develop and implement a roadmap of customer experience goals. In addition, Customer Experience Senior Strategy Manager requires a bachelor's degree. Typically reports to a director. The Customer Experience Senior Strategy Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Working as a Customer Experience Senior Strategy Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments.

Business Operations Strategy Director - Average Salary $242,403

Business Operations Strategy Director directs and leads the business operations strategy function of an organization. Oversees the team responsible for recommending strategies to optimize business operations in alignment with organizational objectives. Being a Business Operations Strategy Director utilizes data-driven methodologies to analyze business performance metrics and process improvement initiatives effectively. Creates reports and tools to communicate strategic plans and concepts to leadership. Additionally, Business Operations Strategy Director requires a bachelor's degree. Typically reports to senior management. The Business Operations Strategy Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Business Operations Strategy Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function.

Strategy Development Director - Average Salary $242,500

The Strategy Development Director oversees the team responsible for recommending strategies to optimize business operations in alignment with organizational objectives. Directs and leads the business operations strategy function of an organization. Being a Strategy Development Director creates reports and tools to communicate strategic plans and concepts to leadership. Utilizes data-driven methodologies to analyze business performance metrics and process improvement initiatives effectively. In addition, Strategy Development Director requires a bachelor's degree. Typically reports to senior management. The Strategy Development Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Working as a Strategy Development Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function.