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A Ramp Service Employee is responsible for performing a variety of tasks to ensure the safe and efficient operation of an airport's ramp area. This includes loading and unloading baggage and cargo from aircraft, guiding aircraft to and from the gate, operating ground support equipment such as tugs and baggage carts, and performing routine maintenance and cleaning of the ramp area. Additionally, Ramp Service Employees may assist with de-icing aircraft, marshalling aircraft during pushback, and ensuring compliance with safety and security regulations. This role requires physical stamina, attention to detail, and the ability to work effectively as part of a team in a fast-paced and dynamic environment.
The Ramp Operations Manager is responsible for overseeing the efficient and safe operation of the ramp area at an airport or other transportation facility. This includes managing the loading and unloading of cargo and baggage, coordinating the movement of ground support equipment, and ensuring compliance with safety and security regulations. The Ramp Operations Manager also supervises a team of ramp agents and other staff, providing training, scheduling, and performance management. Additionally, they may be responsible for budgeting, inventory management, and maintaining relationships with airline partners and other stakeholders. Overall, the Ramp Operations Manager plays a critical role in ensuring the smooth and timely flow of operations on the ramp.