How Much Does a Technical Support Specialist I make?

Technical Support Specialist I made a median salary around $59,851 in May, 2025. The best-paid 25 percent made $68,784 probably that year, while the lowest-paid 25 percent made around $51,854. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
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Best-Paying Cities for Technical Support Specialist I

The metropolitan areas that pay the highest salary in the Technical Support Specialist I profession are Edwardsville , Fruithurst , Graham , Muscadine , Ranburne .
Edwardsville, AL $63,337
Fruithurst, AL $63,337
Graham, AL $63,337
Muscadine, AL $63,337
Ranburne, AL $63,337

Best-Paying States for Technical Support Specialist I

The states and districts that pay Technical Support Specialist I the highest salary are District of Columbia (around $72,132) , California (around $71,858) , Massachusetts (around $70,900) , Washington (around $70,640) , and New Jersey (around $70,614) .
District of Columbia $72,132
California $71,858
Massachusetts $70,900
Washington $70,640
New Jersey $70,614

What is the Career Path of Technical Support Specialist I?

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Technical Support Specialist I, the first career path typically starts with a Technical Customer Support Specialist II position , and then progresses to VP of Technical Customer Support.

Additionally, the second career path typically progresses to Website Operations Support Specialist.

Frequently Asked Questions for Technical Support Specialist I

Q: What is the salary range of Technical Support Specialist I in Alabama?
A: In 2025 , the lowest-paid Technical Support Specialist I in Alabama earned an average annual salary of $51,854 , while the highest-paid made $68,784.
Q: What is the salary for a Technical Support Specialist I in California?
A: Technical Support Specialist I employed in California earned an average salary of $71,858 in 2025.

Average Technical Support Specialist I Pay vs. Other Jobs

Technical Support Specialist I earned an average salary of $59,851 in 2025. Other jobs related to Technical Support Specialist I earned the following average salary in May, 2025. Technical Customer Support Specialist I made $57,857 , Technical Sales Support Specialist I made $63,775 , Technical Client Support Specialist I and Technical Support Engineer I made $57,900 and $60,095 respectively .

Relevant Jobs of Technical Support Specialist I

Technical Customer Support Specialist I - Average Salary $57,857
Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and recommendations. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Records client interactions, including inquiries, complaints, comments, and actions taken. Escalates more complex inquiries to a higher level team. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Work is closely managed. Works on projects/matters of limited complexity in a support role. Typically requires 0-2 years of related experience.
Technical Sales Support Specialist I - Average Salary $63,775
Provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. Typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed.
Technical Client Support Specialist I - Average Salary $57,900
The Technical Client Support Specialist I assists customers with installation and issue resolution. Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Being a Technical Client Support Specialist I recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Utilizes a database of technical product information to inform decisions and recommendations. In addition, Technical Client Support Specialist I records client interactions, including inquiries, complaints, comments, and actions taken. Escalates more complex inquiries to a higher level team. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Being a Technical Client Support Specialist I work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Technical Client Support Specialist I typically requires 0-2 years of related experience.
Technical Support Engineer I - Average Salary $60,095
Provides technical support to system users within an organization. Evaluates user needs, defines technical problems, and works with engineering/development staff to determine solutions. Assists users in implementing solutions. Performs ongoing activities to maintain and enhance overall system performance. Typically requires a bachelor's degree. Typically reports to a project leader or manager. Work is closely managed. Works on projects/matters of limited complexity in a support role. Typically requires 0-2 years of related experience.
Technical Support I - Average Salary $62,261
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