Technical Support Specialist I Salary in the United States
How Much Does a Technical Support Specialist I make?
Technical Support Specialist I made a median salary around $63,914 in December, 2024.
The best-paid 25 percent made $74,049 probably that year, while the lowest-paid 25 percent made around $55,512.
Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Check out
Technical Support Specialist
jobs in
Columbus, Ohio
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Best-Paying Cities for Technical Support Specialist I
The metropolitan areas that pay the highest salary in the Technical Support Specialist I profession are San Jose
, San Francisco
, Oakland
, New York
, Queens Village
.
| San Jose, CA | $80,212 |
| San Francisco, CA | $79,892 |
| Oakland, CA | $77,975 |
| New York, NY | $74,651 |
| Queens Village, NY | $74,140 |
Best-Paying States for Technical Support Specialist I
The states and districts that pay Technical Support Specialist I the highest salary are District of Columbia (around $71,136)
, California (around $70,497)
, New Jersey (around $70,050)
, Alaska (around $69,602)
, and Massachusetts (around $69,538)
.
| District of Columbia | $71,136 |
| California | $70,497 |
| New Jersey | $70,050 |
| Alaska | $69,602 |
| Massachusetts | $69,538 |
What is the Career Path of Technical Support Specialist I?
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Technical Support Specialist I, the first career path typically starts with a Technical Customer Support Specialist II position , and then progresses to Top Technical Customer Support Executive.
Additionally, the second career path typically progresses to Website Operations Support Specialist.
Besides, Technical Support Specialist I can also turn to other related jobs, including
Technical Customer Support Specialist I
,
Technical Sales Support Specialist I
,
Technical Client Support Specialist I
and
Technical Support I
.
Frequently Asked Questions for Technical Support Specialist I
Q:
What is the salary range of Technical Support Specialist I?
A:
In 2024
, the lowest-paid Technical Support Specialist I earned an average annual salary of $55,512
, while the highest-paid made $74,049.
Q:
What is the salary for a Technical Support Specialist I in California?
A:
Technical Support Specialist I employed in California earned an average salary of $70,497 in 2024.
Average Technical Support Specialist I Pay vs. Other Jobs
Technical Support Specialist I earned an average salary of $63,914 in 2024.
Other jobs related to Technical Support Specialist I earned the following average salary in December, 2024.
Technical Customer Support Specialist I
made $63,169
,
Technical Sales Support Specialist I
made $65,463
,
Technical Client Support Specialist I
and
Technical Support I
made $63,200
and $69,839 respectively
.
Relevant Jobs of Technical Support Specialist I
Technical Customer Support Specialist I responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Being a Technical Customer Support Specialist I utilizes a database of technical product information to inform decisions and recommendations. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Additionally, Technical Customer Support Specialist I records client interactions, including inquiries, complaints, comments, and actions taken. Escalates more complex inquiries to a higher level team. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Customer Support Specialist I work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Technical Customer Support Specialist I typically requires 0-2 years of related experience.
Technical Sales Support Specialist I provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist I provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Additionally, Technical Sales Support Specialist I typically reports to a supervisor or manager. To be a Technical Sales Support Specialist I typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed.
The Technical Client Support Specialist I assists customers with installation and issue resolution. Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Being a Technical Client Support Specialist I recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Utilizes a database of technical product information to inform decisions and recommendations. In addition, Technical Client Support Specialist I records client interactions, including inquiries, complaints, comments, and actions taken. Escalates more complex inquiries to a higher level team. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Being a Technical Client Support Specialist I work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Technical Client Support Specialist I typically requires 0-2 years of related experience.
There is currently no job description for Technical Support I, be the first to
submit
the job responsibilities for Technical Support I.
Technical Recruiter I attracts, evaluates, and refers candidates for technical positions through recruiting website, employee referrals, on-site recruiting, search firms and other sourcing methods. Understands requirements for technical positions, develops job advertisements and screens resumes/applications. Being a Technical Recruiter I contacts candidates to ascertain fit, and schedules interviews. Extends offers and negotiates compensation. Additionally, Technical Recruiter I initiates onboarding plan for new hires. Manages areas of responsibility to ensure positions are filled efficiently and effectively. May require a bachelor's degree. Typically reports to a supervisor or manager. The Technical Recruiter I work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Technical Recruiter I typically requires 0-2 years of related experience.