How Much Does a Call Center Lead Make in High Point, NC?

Updated April 01, 2025
As of April 01, 2025, the average annual pay of Call Center Lead in High Point, NC is $42,754. While Salary.com is seeing that Call Center Lead salary in High Point, NC can go up to $53,127 or down to $33,767, but most earn between $38,050 and $48,184. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and your experience levels. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Call Center Lead
Call Center Team Lead
$50,796
High Point, NC
Per Year
Call Center Agent
$41,172
High Point, NC
Per Year
Call Center Associate
$43,520
High Point, NC
Per Year
Call Center Manager
$96,781
High Point, NC
Per Year
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Similar Job Salaries to Call Center Lead by Company

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Company average base salary in (usd) range
TEKsystems
Lead Outreach Specialist (Call Center)
$79,133/yr
$70,045
$88,221
RANGE: $70,045 - $88,221
TEKsystems
Lead Nurture Specialist (Call Center)
$57,455/yr
$50,909
$64,001
RANGE: $50,909 - $64,001
TEKsystems
REMOTE Lead Nurture Specialist (Call Center)
$92,520/yr
$83,370
$101,669
RANGE: $83,370 - $101,669
Adecco Permanent Recruitment
Technical Support Team Lead-Call Center- Onsite!
$83,050/yr
$73,965
$92,134
RANGE: $73,965 - $92,134
CornerStone Staffing
Call Center
$84,908/yr
$77,245
$92,571
RANGE: $77,245 - $92,571
Professional Moving & Storage INC
Call Center Representative
$48,059/yr
$43,489
$52,629
RANGE: $43,489 - $52,629
Excite Credit Union
Call Center Representative II
$37,847/yr
$34,523
$41,170
RANGE: $34,523 - $41,170
Angela Scribe
Call Center Representative
$38,620/yr
$35,349
$41,891
RANGE: $35,349 - $41,891
Focus.one
Call Center Representative
$54,151/yr
$48,749
$59,553
RANGE: $48,749 - $59,553
Fusion BPO Services
Call Center Representative (FNT)
$38,110/yr
$34,813
$41,406
RANGE: $34,813 - $41,406

Open Call Center Lead Jobs in High Point, NC

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What Does a Call Center Lead Do?

Call centers use inbound, outbound, or blended call center software to better manage call volume and agent efficiency, provide self-service to callers, and improve the overall customer experience.
Updated December 13, 2021
The résumés of aspiring call center team leaders usually contain a good amount of previous experience in other types of customer service roles.
Updated October 31, 2021
Facilitate and organize training session for all agents and participate in recruitment of new call center agents.
Updated October 27, 2021
Call center team leaders are lower-level managers who aim to get the best performance possible from those under their charge.
Updated December 21, 2021
Ensuring agents understand and comply with all call center objectives, performance standards, and policies.
Updated December 18, 2021

Frequently Asked Questions About a Call Center Lead Salaries

What is the average of a Call Center Lead in High Point, NC?

The Call Center Lead salary range is from $38,050 to $48,184, and the average Call Center Lead salary is $42,754/year in High Point, NC. The Call Center Lead's salary will change in different locations.

Which location pays the highest Call Center Lead salary in the United States?

The Call Center Lead salary in San Jose, CA is $57,379 which is the highest in the US.

What kinds of reasons will influence the Call Center Lead's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Call Center Lead.

What is the growth rate of the Call Center Lead's salary?

If you are thinking of becoming a Call Center Lead or planning the next step in your career, find the detailed salary report of a Call Center Lead.