Call Center Lead Salaries in Illinois
How Much Does a Call Center Lead Make in Illinois?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Call Center Lead in Illinois is $46,370.
While Salary.com is seeing that Call Center Lead salary in IL can go up to $57,622
or down to $36,623, but most earn between $41,268 and $52,260.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Call Center Lead
Facing Salary Structure Challenges? Let Our Expert Guide You
The job market is increasingly challenging. Our whitepaper, Navigating the Challenges of Creating Salary Structures, offers guidance on creating salary structures. Provide your phone number and work email to download the full version.
We will handle your contact details in line with our Privacy Policy.
If you prefer not to receive marketing emails from Salary.com, you can opt-out out of marketing communications at any time by clicking unsubscribe.
Choose a prefer time
Choose Your Preferred Time
All times are listed as US Eastern time (Boston/New York)
-
9:00 AM-9:30 AM
-
9:30 AM-10:00 AM
-
10:00 AM-10:30 AM
-
10:30 AM-11:00 AM
-
11:00 AM-11:30 AM
-
11:30 AM-12:00 PM
-
12:00 PM-12:30 PM
-
12:30 PM-1:00 PM
-
1:00 PM-1:30 PM
-
1:30 PM-2:00 PM
-
2:00 PM-2:30 PM
-
2:30 PM-3:00 PM
-
3:00 PM-3:30 PM
-
3:30 PM-4:00 PM
-
4:00 PM-4:30 PM
-
4:30 PM-5:00 PM
-
5:00 PM-5:30 PM
-
5:30 PM-6:00 PM
-
6:00 PM-6:30 PM
-
6:30 PM-7:00 PM
-
7:00 PM-7:30 PM
-
7:30 PM-8:00 PM
Similar Job Salaries to Call Center Lead by Company
Loading results...
| Company | average base salary in (usd) | range |
|---|---|---|
|
VirtualVocations
Call Center Lead
|
$57,770/yr
|
RANGE: $49,848 - $65,692
|
|
Great Wolf Lodge
Lead, Learning & Development (Call Center)
|
$100,378/yr
|
RANGE: $87,056 - $113,700
|
|
Zurich Insurance Group
Claims Call Center Representative
|
$59,832/yr
|
RANGE: $53,905 - $65,758
|
|
SSM Health
Call Center Representative
|
$45,862/yr
|
RANGE: $39,810 - $51,914
|
|
FreedomRoads, LLC
BD Call Center Rep
|
$97,665/yr
|
RANGE: $77,815 - $117,514
|
|
KKT Chillers USA
Service Coordinator / Call Center
|
$67,541/yr
|
RANGE: $57,371 - $77,711
|
|
Combined Insurance
Call Center Representative
|
$55,902/yr
|
RANGE: $47,623 - $64,181
|
|
Julie Inc
Call Center Operator
|
$51,243/yr
|
RANGE: $44,947 - $57,539
|
|
Ascensus LLC
Call Center Representative
|
$49,987/yr
|
RANGE: $42,681 - $57,294
|
Top 10 Highest Paying Cities For Call Center Lead Jobs in Illinois
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Call Center Lead can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Call Center Lead job salaries in Illinois.
Some cities can pay higher salaries for Call Center Lead jobs, which can indicate that there is a large demand for Call Center Lead positions in this city.
The following table shows top 10 cities where the Call Center Lead salary is higher than other cities in Illinois.
Chicago takes first place in this list, followed by Cicero, Oak Park.
The Call Center Lead salary is $47,012 in Chicago,
which is higher than the national average. There are 20 cities' Call Center Lead salary higher than national average in Illinois.
The average salary for a Call Center Lead in Illinois is $46,370,
but we found that the city with the highest salary for Call Center Lead jobs is Chicago, IL, and it is higher than Cicero.
Call Center Lead jobs in Chicago can have the opportunity to earn higher salaries than in other cities in Illinois.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Chicago | $47,012 | $3,918 | $904 | $23 |
| Cicero | $47,012 | $3,918 | $904 | $23 |
| Oak Park | $47,012 | $3,918 | $904 | $23 |
| Evanston | $46,994 | $3,916 | $904 | $23 |
| Skokie | $46,994 | $3,916 | $904 | $23 |
| Oak Lawn | $46,957 | $3,913 | $903 | $23 |
| Des Plaines | $46,884 | $3,907 | $902 | $23 |
| Mount Prospect | $46,848 | $3,904 | $901 | $23 |
| Aurora | $46,648 | $3,887 | $897 | $22 |
| Hoffman Estates | $46,607 | $3,884 | $896 | $22 |
What Does a Call Center Lead Do?
Twilio Flex is a programmable inbound/outbound call center platform designed to provide a high level of customization and flexibility.
Updated December 06, 2021
Call center team leaders are lower-level managers who aim to get the best performance possible from those under their charge.
Updated December 21, 2021
Ensuring agents understand and comply with all call center objectives, performance standards, and policies.
Updated December 18, 2021
Next, choose your proposed industry, keeping in mind that healthcare, financial services, customer/tech support, and business process outsourcing are especially popular call center operations.
Updated December 18, 2021
CRM (Customer Relationship Management) in a call center is a tool providing agents with important, up-to-date, and relevant customer information in real-time.
Updated December 16, 2021
Empower Your Talent Strategy with Salary.com's Skills Library.
Struggling with Managing Your Job Descriptions?
View Job Skills and Competency Data for more than 15,000 Job Titles, 18 Industries, and 26 Job Families.
Skills LibraryOur job description management tool- JobArchitect streamlines your job description process. Say goodbye to the hassle of crafting job descriptions.
Explore JobArchitectFrequently Asked Questions About a Call Center Lead Salaries
What is the average of a Call Center Lead in Illinois?
The Call Center Lead salary range is from $41,268 to $52,260, and the average Call Center Lead salary is $46,370/year in Illinois.
The Call Center Lead's salary will change in different locations.
Which location pays the highest Call Center Lead salary in the United States?
The Call Center Lead salary in San Jose, CA is $57,379
which is the highest in the US.
What kinds of reasons will influence the Call Center Lead's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Call Center Lead.
What is the growth rate of the Call Center Lead's salary?
If you are thinking of becoming a Call Center Lead or planning the next step in your career, find the detailed salary report of a Call Center Lead.
